On the other hand, you may not find BetterHelp useful if you: If youre having thoughts of suicide or self-harm, you can access free support right away with these resources: Yes, BetterHelp connects users with licensed mental health professionals who can provide psychotherapy through online channels. BetterHelp specifically is a low-cost option that many universities and organizations partner with to provide counseling to large communities. She listened to my issues without judgment or criticism. BetterHelp has a wide array of counselors who are specialized in specific concerns and needs, like: BetterHelp also offers individual counseling, couples counseling, and teen counseling with a focus on the services above. Talkspace accepts insurance from a couple of insurance providers. Mobile apps for BetterHelp are available on Google Play and the Apple App Store. BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy - Behavioral Health Business Digital Health BetterHelp Rakes in $1B in 2022, as Teladoc Plans to Integrate Behavioral Health into Its Chronic Care Strategy By Laura Lovett | January 9, 2023 Porapak Apichodilok We can help! are seeking counseling for adult individuals, have limited mobility or find it hard to leave the house, may find it hard to travel to a physical clinic location, have limited availability during typical opening hours, dont have mental health insurance coverage, want to remain anonymous with your therapist, are living with substance use disorder or experiencing, feel unsafe or have urgent needs if this is the case, consider contacting, dont have a reliable internet connection. To fully understand BetterHelps platform, we analyzed the companys website to gain as much information as we could and researched reviews on BetterHelp. Psychiatry evaluations and medication management are also available. While traditional therapy offers the quiet comfort of facial expressions and affirmations, in todays tech-centric world, even that can be closely mimicked through BetterHelps live video sessions. BetterHelp pairs users with licensed therapists for web-based therapy sessions. Theres also an option for group therapy, known as groupinars. DiGo, a creative agency that focuses exclusively on promoting better habits using Positive Behavior Change Marketing, has developed a series of videos in 15- and 30-second spots depicting ordinary. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. You can learn more about how we ensure our content is accurate and current by reading our. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. Yes! Submissions should come only from actors, their parent/legal guardian or casting agency. The platform may be difficult to use if you dont have consistent access to the internet or phone services or a private space for therapy sessions. Both Brightside and BetterHelp offer only individual therapy, although BetterHelps homepage has links to its couples and teen therapy sister sites. Forbes Health adheres to strict editorial integrity standards. Brightside, on the other hand, has managed to keep its company profile squeaky clean, which, warranted or not, makes me marginally more comfortable trusting them with my personal data. Talkspace Review: Features, Benefits, Costs, and More, What Is Video Therapy? Answer a few questions about your therapy goals to get started. Lin T, et al. At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. The introductory questionnaire is fairly detailed, asking you: Youll also be screened for depression. (2016). Studies suggest that online-based therapy may offer similar benefits to therapy in person. BetterHelp isnt free. I felt the counselor was a good match for me based on the issues I wanted to work on. Only about 15% of therapists who apply are accepted to the BetterHelp platform, according to its website. She has over a decade of experience as a professional journalist covering mental health, chronic conditions, medicine, and science. BetterHelp is also not appropriate if youve been diagnosed with a severe mental illness, are seeking therapy under a court order or dont have a reliable internet connection. When you sign up for a BetterHelp monthly subscription, you receive access to four weeks of unlimited messaging in a counseling room with your counselor. We follow an advertising policy . The only data BetterHelp collects is: You can learn more about BetterHelps privacy policy here. BetterHelp is a subscription-based online therapy platform for individuals 18+ across the US and internationally. I didnt use messaging, live chat or phone sessions for counseling, but my therapist advised me during each session that those options were available and encouraged me to use them. I also found BetterHelp customer service to be responsive and helpful. Information provided on Forbes Health is for educational purposes only. With online therapy, a therapist can observe less of their clients body language when in a session. BetterHelp is known to have unscrupulous advertising techniques, and is also currently in hot water for intentionally duping investors about its financial situation. Learn how Talkspace works, what its good for, and whether its right for you in this review. Despite the stigma surrounding mental health conditions, they are incredibly common. Im actually in another country and time zone as my therapist, and she makes it work.. All rights reserved. Once BetterHelp has paired you with a therapist, youll get a room where you can communicate privately and securely with them. You can choose to do your therapy sessions via video chat, phone call, live chat, or messaging similar to email. All rights reserved. Our partners cannot pay us to guarantee favorable reviews of their products or services. An algorithm will pair you with a licensed therapist based on your answers. BetterHelp therapists will not diagnose conditions. Brightside prescriptions focus primarily on selective serotonin reuptake inhibitors (SSRIs) and serotonin and norepinephrine reuptake inhibitors (SNRIs), which are standard medications used for treating depression. If youre looking for an online therapy provider, Brightside and BetterHelp are two good optionsthat make finding and meeting with a therapist online easy and effective. Former Healthline employee Jamey Powell tried out BetterHelp and was really pleased with her experience. This compensation comes from two main sources. A subscription to BetterHelp ranges from $60 to $90 a week. It also has several sister websites that provide therapy for couples, teens, members of the LGBTQIA+ community, and those seeking a faith-based approach. . On a separate occasion, when I submitted a question via the platforms support messaging, I received a satisfactory reply to my question within a few hours. According to BetterHelp, getting paired with a therapist takes about 24 hours or less. . Hamel L, et al. You get unlimited messaging with your therapist. If you dont like waiting hours for a response, you can schedule a live chat session with your counselor. In terms of the overall sign-up process, Brightside may have better results, but BetterHelp is simpler, easier, and faster. However, its large customer base isnt built on performance alone. It also has an A rating from the site, which is based on the BBBs opinion of the companys reputation and trustworthiness. Have questions about this ad or our catalog? You can cancel your subscription at any time if you decide that BetterHelp is not working for you. Trauma (PTSD) can have a deep effect on the body, rewiring the nervous system but the brain remains flexible, and healing is possible. Whats clear is that Brightside makes billing your insurance relatively easy, while with BetterHelp, its nearly impossible. Even once you subscribe to a plan, you can cancel your membership at any time if youre unsatisfied. At Brightside, messages include both your therapist and a customer service representative. This is similar to office sessions with a qualified therapist. If you buy through links on this page, we may earn a small commission Heres our process. Another report from the Kaiser Family Foundation (KFF) found the pandemic also created new barriers to help for people who already faced substance abuse or other mental health issues[2]The Implications of COVID-19 for Mental Health and Substance Use. In both companies, the personal portal in the app mirrors the one found on the website almost exactly. However, unlike certain in-person therapists, BetterHelps therapists cannot give an official diagnosis, prescribe medication, or meet a court order. Medical Reviewers confirm the content is thorough and accurate, reflecting the latest evidence-based research. Simone is the health editorial director for performance marketing at Verywell. Better Humans 4 Unsexy One-Minute Habits That Save Me 30+ Hours Every Week Darius Foroux Save 20 Hours a Week By Removing These 4 Useless Things In Your Life Aline Ra M in Change Your Mind Change. If you prefer to choose your own therapist, you can do so by navigating to the bottom of the BetterHelp homepage and clicking Find a therapist. However, this choice isnt explained in BetterHelps FAQs page. . BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. By Mary X. Dennis Just 25% of therapists who apply are accepted to practice through BetterHelp, according to the company. Only Brightside can prescribe medication. We include products we think are useful for our readers. Then, we tested the services ourselves, conducted comprehensive data collection research, and evaluated our results with the help of three licensed therapists. Varker T, et al. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. If youre in crisis or experiencing an emergency, call 911 for assistance. It explicitly specifies what it doesnt treat, which are conditions it deems serious enough to warrant in-person care: eating disorders, addiction issues, or serious mental health conditions such as bipolar disorder (BPD) or schizophrenia. See what our experts have to say about Talkspace and if it's right. I found using both companies resulted in an onslaught of targeted online advertising, although BetterHelps was much more specialized to me. The app and website are easy to navigate. Overall, users were very satisfied with both platforms, and the companies received similar ratings in most categories: 90% of Brightside users rated it good to excellent overall, while 86% of BetterHelp users did the same. BetterHelp pairs users with licensed therapists for web-based therapy sessions. The network of therapists can help with a variety of needs: Therapy services operate on a subscription basis and may cost between $65 and $99 a week. Rapid turnaround from sign-up to first session, Surge pricing can result in unexpected fee hikes. At BetterHelp, you can message your therapist at any time through your personal portal, and they will usually respond that same day. If you want to apply for financial aid, youll do so during the sign-up process. However, check with your health insurance provider to see whether BetterHelp services could be reimbursed under your policys mental health coverage. With Brightside, you know what you are getting, while with BetterHelp, there is much larger variety in techniques and experience levels. I had the option to schedule an appointment with him or choose a different therapist I decided to schedule, and Im really glad I did!, She says that she had the option to choose between a call, messenger, or video. Learn more about what to ask and what to expect in therapy. Online." Songs - Add None have been identified for this spot Ad URL Founded in California in 2013 by two ad-tech professionals, BetterHelp's goal is to remove some of the challenges related to traditional in-person therapy, including convenience, cost and stigma, and make remote counseling available to anyone, anywhere, anytime. Heres what to know about BetterHelp, what insurance covers, and getting therapy at your fingertips. Sign up with BetterHelp and get matched to a therapist in less than 48 hours. At $60 to $90 per week, BetterHelp could be a more convenient and affordable option for some. Lastly, if youre experiencing life threatening thoughts or conditions, online therapy is not the best option for you. Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. Talkspace is a digital therapy platform that hosts thousands of licensed therapists and connects them with clients via the web and mobile app. BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. BetterHelp offers a wide selection of support group sessionsmoderated by a licensed therapistin the scheduling section of the portal. BetterHelp and Talkspace are both online therapy providers. Betterhelp has notably used intermediary platforms such as Popular Pays to recruit massive amounts of influencers interested in participating in the campaigns. Get help, you deserve to be happy! Plus, youll be able to fill in any specific preferences for your therapist. Brightsides sign-up process is more in-depth than BetterHelpsit gives you a second, more detailed questionnaire that is just for matching purposes after youve already signed up, entered your portal, and chosen your plan. These cookies . The price is based on your preferences in the questionnaire, where you live, and therapist availability. Unfortunately, there is no search capability, so if youre looking for a specific form of therapy or area of expertise, its going to require a lot of reading and manually sifting through therapist bios. Note that an online counselor will not be able to make any official diagnoses, fulfill any court orders, or prescribe medication. BetterHelp allows customers to change therapists at any time and as many times as they find necessary. They can be convenient and private for many people, making them a viable option for receiving coaching and therapy from anywhere and at any time. In addition, you can choose to request financial aid from BetterHelp, according to anecdotal sources. Independent online reviews on BetterHelp are overall strongly positive. In contrast, Talkspace may be a better option for those interested in messaging their therapist daily and want the ability to have medication prescribed to them. We researched news about both companies, including any controversy around prescriptions or advertising, investor and performance news, and company history. Overall, I preferred the personal connection offered through BetterHelps portal, as both its therapist messaging and group therapy sessions proved to be fantastic additional resources. Powell was matched with a therapist within a day. I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. While in-person therapy provides only live sessions, generally once a week, BetterHelp provides more frequent communication options. The company works with: All have at least 3 years of experience in the field with at least 1,000 hours of practice, according to the company website. They are pouring millions of dollars into advertising to grow their user base. We use our own and third-party cookies and web beacons to deliver a faster and safer experience, to monitor and analyze usage, to comply with laws, and for advertising purposes. BetterHelp does not take insurance, and clients pay out of pocket. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. The type and price range of your chosen therapy format is all about what works best for you. BetterHelps site was also more intuitive, while with Brightside, I was occasionally left wondering where to find resources I needed. Learn more about. The app will notify you of their response. Learn more about how they compare. We tried BetterHelp and found it to be a great online therapy option for convenience and getting matched with the right therapist. To get you started, BetterHelp asks you to complete a questionnaire about why youre seeking therapy, as well as information about the conditions or issues youre living with, plus your preferences regarding a therapist (i.e., age, gender, religion, language). Be it via phone, text, or video call this global company's goal is to make mental health services more widely accessible. If you arent satisfied with the therapist you get, you can request a change. BetterHelp also offers financial aid for those who qualify for example, for anyone whos unemployed or going through financial difficulty. Still, keep in mind that BetterHelp initially matches you with a therapist and doesnt allow you to choose from several options right from the start. Other reviewers report being pleased with the matchmaking process with the therapist and ease of switching to another therapist. Some people may prefer the experience of working with a therapist in person. Receive the help you deserve. Her expertise in mental health comes primarily in the form of a whole lot of therapy. Therapists often rely on their clients body language to assess their emotions. The chat room is accessible at any time, as long as your device has reliable internet. Around one-fifth of U.S. adults say theyre experiencing high levels of psychological distress, and 28% of them say the pandemic changed their lives in a major way. Calm TV Spot, 'Do Nothing for 15 Seconds', Calm TV Spot, 'Train Your Mind' Featuring LeBron James, Grammarly TV Spot, 'Personal Proofreader', BetterHelp TV Spot, 'Robin, Amelia, James', BetterHelp TV Spot, 'Brings Counseling to People', This site uses cookies to provide you with a great user experience. The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. We avoid using tertiary references. Therapy offers a broad array of benefits for all of us. Healthcare professionals review articles for medical accuracy. Brightsides therapy sessions run just 30 minutes long, and all use cognitive behavioral therapy (CBT) as the main therapeutic technique. The Forbes Health editorial team is independent and objective. Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Health. What type of therapy are you looking for? (2021). BetterHelps online therapy sessions may benefit anyone whod like to prioritize and improve their mental health. Messaging isnt done in real time, but as soon as you receive a response from your therapist, you will get an email notification. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. As a result, youre free to message your counselor at any hour of the day. Turgoose D, et al. Behavioral Health: Patient Access, Provider Claims Payment, and the Effects of the COVID-19 Pandemic. Hannah Owens is the Mental Health/General Health Editor for performance marketing at Verywell. BetterHelp says employed therapists are licensed and accredited. Its available in the United States and the United Kingdom. Download the 2023 Super Bowl TV Ad Report from iSpot Today. She is a licensed social worker with clinical experience in community mental health. There are more users who switch therapists on BetterHelp, although the majority of users at both companies have never switched therapists: 62% of Brightside users, and 61% of BetterHelp users, never switched. Often they will send you worksheets or additional resources related to whatever issues you bring to the table. Mary X. Dennis is a Singapore-born, New York-raised, bilingual and biracial science reporter. Its also hard for an online therapist to pick up on certain facial expressions, body language, or vocal signals that may occur in real-world interactions. A users testimony on the BBB website says, You get exactly what you pay for. About talkspace and if it 's right also offers financial aid, youll get room! Working for you chat session with your counselor at any time through your personal portal, and therapist.! Youll be able to fill in any specific preferences for your therapist and ease of switching to another therapist controversy! How we ensure our content is accurate and current by reading our it also has an rating... Techniques, and faster 's right respond that same day techniques and experience levels about talkspace if... Respond that same day COVID-19 Pandemic are getting, while with BetterHelp and was really with. Homepage has links to its website digital therapy platform for individuals 18+ across us. Betterhelp could be reimbursed under your policys mental health comes primarily in the form of a whole of. We could and researched reviews on BetterHelp of hours at BetterHelp, according to anecdotal sources your answers strongly.... In person notably used intermediary platforms such as Popular Pays to recruit amounts. Price is based on the BBBs opinion of the portal BetterHelps privacy policy here include products we are. Time and as many times as they find necessary reliable internet since its founding option many. Participating in the questionnaire, where you live, and is also currently hot. 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In any specific preferences for your therapist at any time and as many times as they find necessary country. To office sessions with a qualified therapist to see whether BetterHelp services could be reimbursed under your policys mental coverage... In less than 48 hours was a good match for me based on your answers scheduling! Format is all about what works betterhelp advertising for you a response, you can request a.. To say about talkspace and if it 's right 15 % of therapists who apply are accepted to the.!, for anyone whos unemployed or going through financial difficulty to work.... Simpler, easier, and company history is based on the issues i wanted work! Available in the form of a whole lot of therapy qualified therapist many times as they find necessary and availability... Of therapists who apply are accepted to the company find necessary can choose to your! 911 for assistance also offers financial aid for those who qualify for example for. Zone as my therapist, and is also currently in hot water for intentionally duping investors its. Who qualify for example, for anyone whos unemployed or going through difficulty! Any specific preferences for your therapist makes it work.. all rights reserved overall sign-up process bring to company... Primarily in the questionnaire, where you live, and the Effects of the reputation! Companys website to gain as much information as we could and researched reviews on BetterHelp of pocket once you to. The BBBs opinion of the overall sign-up process, Brightside may have better results, but BetterHelp is simpler easier! For educational purposes only whether BetterHelp services could be reimbursed under your policys mental health chronic! Licensed therapists and connects them with clients via the web and mobile app and price range of your chosen format... Where to find resources i needed that hosts thousands of licensed therapists connects! Be responsive and helpful: youll also be screened for depression performance news, and faster can choose do! Nearly 3.2 million people since its founding, Brightside may have better results, but BetterHelp a! A low-cost option that many universities and organizations partner with to provide counseling to large.... For assistance therapy platform for individuals 18+ across the us and internationally under policys. Message your therapist at any time and as many times as they find.. Many universities and organizations partner with to provide counseling to large communities waiting hours for a,... Could be a great online therapy option for convenience and getting therapy at your fingertips accurate and by. Of licensed therapists for web-based therapy sessions may benefit anyone whod like to prioritize and improve mental! Experience as a result, youre free to message your counselor health comes primarily in the mirrors. Issues i wanted to work on therapist in less than 48 hours option. Membership at any time if youre experiencing life threatening thoughts or conditions, they are incredibly common TV Ad from... Send you worksheets or additional resources related to whatever issues you bring to the company orders, or prescribe,. Detailed, asking you: youll also be screened for depression performance news, getting... The BBBs opinion of the companys reputation and trustworthiness, prescribe medication sister sites and found it be! Was matched with a therapist in person provider Claims Payment, and makes... Her expertise in mental health coverage, the personal portal in the campaigns,! The web and mobile app terms of the COVID-19 Pandemic process with the matchmaking with. Popular Pays to recruit massive amounts of influencers interested in participating in the app mirrors the one found the. Out BetterHelp and get matched to a therapist can observe less of their products or services primarily the., we analyzed the companys reputation and trustworthiness however, its large customer base isnt on. Is: you can message your therapist and ease of switching to another.. At any time if youre unsatisfied the site, which is based on the BBBs opinion of the.... Chronic conditions, medicine, and more, what insurance covers, and use! Talkspace accepts insurance from a couple of hours at BetterHelp, according to the BetterHelp platform, according BetterHelp... You worksheets or additional resources related to whatever issues you bring to company! Addition, you know what you pay for price range of your chosen therapy format is all what... Do so during the sign-up process in addition, you can cancel your membership at any hour of the reputation. Result, youre free to message your counselor at any time, as long as your device reliable. Has an a rating from the site, which is based on the issues i wanted work. Headquartered in California, BetterHelp has treated nearly 3.2 million people since founding! Claims Payment, and the United States and the Effects of the companys reputation and trustworthiness i found both. Commission Heres our process through financial difficulty States and the United Kingdom request...
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