As long as youve followed the TSA food restrictions, there are usually no extra rules on most international flights. The Canadian airline said it was arranging a bus service, which would depart at 4:30 pm to ferry passengers from Calgary to Regina. Just flew in a few hours ago wit, Hello from Riyadh! Chris Henderson, a musician from Canada, was performing in a few shows at a casino in Grande Prairie, Alberta, over the weekend. "They basically said this is your only option. When search suggestions are available use up and down arrows to review and enter to select. Sun & Moon. This information supersedes all other page information until further notice. The lack of available seats comes after Air Canada cut service between Calgary and Regina and Calgary and Saskatoon, leaving Prairie travellers reliant on WestJet. Most of them are branded as Budget Carriers, however, like Norwegian Air, who fly out of the U.S. East Coast to the UK and Europe. Weather. Your onboard food and beverage menu is based on your flight duration, aircraft type and destination. Crackers and biscuits shouldnt have a problem getting past customs. Your email address will not be published. Im a newbie when it comes to travelling. * Select flights over 2.5 hours will not receive a hot meal. As we boarded, we were informed by the stewardesses that we would receive 2 rounds of complementary drinks and snacks. Proulx joins us to talk about the experience. After all, that white sherbert powder could be mistaken for something else entirely! In a tweet, Henderson said: "I appreciate that they looked for alternatives, but if you're gonna stick me on a 9 hour bus ride then at least offer me my money back.". Prices will be updated at least every two hours. Comments are welcome while open. By using the WestJet website, you agree to the website terms of use, the privacy policy, and the use of cookies. At your seat, you should be able to find their food and entertainment menu. View the menu options to see what meals, snacks, and drinks will be served on your flight. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. Experience distinctly Canadian and uniquely WestJet service with exceptional menu offerings, served on dining ware inspired by our rich Canadian landscapes, plus a fine selection of Canadian and International wines. Just make sure its well sealed before you get to the checkpoints. Safe travels! Up until late October of this year, the airline had been using their dated 767 aircraft on the route, and on the 7+ hour flight wouldnt serve any complimentary food bar some pretzels and of what limited hot food they did sell on the plane, they had usually run out by the time they got to your seat. HST, GST and/or QST will be charged based on the province of aircraft departure and is subject to change. "I know there were a bunch of other people that were looking for alternatives because they were rebooked to fly out on Wednesday or Thursday," he said. After a cancelled WestJet flight from Calgary to Regina, the airline offered travellers an unusual option to get home: an eight-hour bus trip. This includes beverages (whether alcoholic or non-alcoholic) as well as gel-like and semi-solid foods (such as yogurt, pudding, peanut butter, jams, or jello). For flights with a meal service, you can call ahead and request a special meal for any specific dietary needs. I'm Adrienne Carrie-Hubbard and I help parents plan vacations that the whole family will remember forever. The commercial flight industry as a whole takes a lot of flack for infamous tales of poor customer service. But the changes have been slow, and most flying on most routes wont have noticed any changes to their services since Swoop launched last year. He noted that hes hearing more and more horror stories regarding air travel in Canada. Browse our menu. Any beverage with an alcohol percentage of more than 24% and less than 70% is limited to checked-in luggage. Passengers travelling on 787 services will receive complimentary food and beverages. We'll assume you're ok with this, but you can opt-out if you wish. Ice-cream is never allowed. After a cancelled WestJet flight from Calgary to Regina, the airline offered travellers an unusual option to get home: an eight-hour . Founding Editor and Publisher of the AU review. Understandably, many families want to carry their own snacks, both to keep the kids happy and to save on expensive airport options. The food you buy at the airport after you have gone through security. Popular WestJet domestic flight routes include: You can choose from juice, pop, coffee or tea when the stewardesses come around to offer the complementary drinks and snack. No wheat, rye, barley, oats and bran in any form (including food items which may contain such ingredients) are served for this meal. WestJet Domestic Flights. Stay up to date with what you want to know. Paris 14 Day Extended Forecast. From last-minute flights to flights planned ahead, WestJet has a huge inventory of cheap flights to help you save even more. Consuming duty-free and personal alcohol is not permitted on board any WestJet aircraft. The browser you are using is not supported. On transatlantic flights passengers have ahoice of appetizers, entrees and separate dessert or cheese tray service in Business cabin. If you are allergic to nuts, peanuts, nut products or tree nuts please self-identify at the time of booking, at check-in and notify inflight crew upon boarding any of our aircraft. Sunny. Required fields are marked *. You can carry alcohol less than 3.4 ounces (100ml) in your carry-on bag. As WestJet embarks on its new strategic direction, the airline's newly launched Operational Excellence program will encompass the strategy and re-design of the guest experience across all touchpoints of the travel journey with a strategic focus on digital enhancements, IT infrastructure management and operational resilience. "I'm going to do what I can to make sure that we're fairly compensated for, I mean, what in my opinion is a really unacceptable thing on an airline's part.". Nelson said theres a lack of compassion from WestJet, as well as a lack of understanding and integrity. WestJet food products do not directly contain peanut and/or derivatives; however, some items may contain traces of peanuts from manufacturing processes. Download the WestJet app to enjoy hundreds of hours of movies and TV shows on your own device through WestJet Connect. He said that poor weather exacerbates the already struggling conditions. If your food contains some liquid, such as a sauce, then it must be completely frozen to pass through airport security. Almost all dry food is allowed through airport security. If the alcohol content is less than 24%, there are no specific limitations. $4.99 Simply Deli Crackers, soft cheese, and gluten free beef salami GF $7.99 Entree Selections Penne Pasta On flights over 2.5 hours, enjoy a Canadian or globally inspired hot meal. He said the airline might've helped ease some frustration if it hadbetter communicated with passengers throughout the evening. They received their baggage and got hotel vouchers over their phones, but Nelson said they still had to pay the $50 to get a cab down to the hotel. Find WestJet routes, destinations and airports, see where they fly and book your flight! The Cheapest WestJet Flights The cheapest prices found with in the last 7 days for return flights were $98 and $421 for one-way flights to for the period specified. "It was just kind of a mess. I've never been offered a bus ride from an airline before.". And lets not forget that in the first instance, they didnt provide any hot food options to guests with specific dietary requirements, even for a fee. According to TSA food regulations, certain foods are allowed in your checked luggage and others wont make it past the screening process at all. Fri, May 5 LAX Los Angeles Intl. On all flights longer than 90 minutes, WestJet is reintroducing its buy-on-board Economy Class options and upgrading its product offering to include a full range of complimentary beverages and new snack-combo offerings. Heres a list of some common foods and snacks and whether you can take them on the plane: As long as your food meets TSA standards, youre allowed to carry a home-cooked meal. Additional terms apply. Special Kosher meals are supplied during Passover. © 2023 Global News, a division of Corus Entertainment Inc. Daylight saving time 2023: Heres when you should set your clocks forward, B.C. Due to unscheduled maintenance, their flight had been cancelled, the email said. We cannot guarantee the absence of any allergen inour food. Yes, you can bring most food items through airport security, including baby food, cheese, chocolate, coffee grounds, cooked meats, meat, seafood, and vegetables. Consuming duty-free and personal alcohol is not permitted onboard any WestJet aircraft. The best thing to do is plan ahead so the travel date will go as smoothly as possible. Instead of an hour flight, these WestJet passengers ended up riding a bus for 8 hours | CBC News Loaded. ^Cabin crew members reserve the right to limit alcohol service and request identification from any guest prior to serving alcoholic beverages. Suitable for children between 2 and 7 years old, this meal includes easily identifiable foods. A spokesperson for WestJet told Insider in a statement the flight cancellation was due to "unscheduled aircraft maintenance." "Part of me is glad I got home," he said. Note: Hot food entrees will not be offered on our WestJet Encore or Link flights (Dash 8 and Saab 340 aircraft). budget: Province becomes first in Canada to offer free prescription contraception, Dozens of flights at Vancouver International Airport cancelled, delayed, Porter Airlines begin flights out of Calgary, Alaska Airlines halts summer service at Kelowna International Airport, Bare Minimum Mondays: Latest job trend aims to quell workweek anxiety, U.S. seeking allies for possible sanctions if China aids Russia in Ukraine: sources, Missing father of 3 found inside sharks stomach, IDed by tattoo, Madeleine McCann: Polish police dispute womans claims she is missing girl, Canadian cities cutting transit services could cause death spiral, researcher warns, EpiPens dont work in space? She started a food blog to share her love of food with the world! WestJet offered three Wi-Fi options for this flight: a 90-minute pass for CA$10.99 (about $8), a full-flight pass for CA$21.99 (about $17) and a 24-hour pass for CA$32.99 (about $25). Fruits and vegetables are generally fine on the plane as long as they are in solid form. 'More than disappointing': Air Canada to stop direct flights to Calgary from Regina, Saskatoon, WestJet in the west, Air Canada in the east: Why Canada's airlines are becoming more regional, CBC's Journalistic Standards and Practices. Formula, breast milk, toddler drinks, and baby/toddler food (to include puree pouches) in quantities greater than 3.4 ounces or 100 milliliters are allowed in carry-on baggage and do not need to fit within a quart-sized bag. By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. Keep frozen food in your checked luggage in a securely sealed bag to prevent any leaks. Island governments have their own restrictions as well. Welcome! Prices will be updated at least every two hours. There is a fee of $20.00 to change or cancel a confirmed booking up to 48 hours prior to the scheduled flight time, at which time the full cost of the . Non-alcoholic beverages include mineral water, juice, soft drinks, tea, and freshly brewed coffee. Arrived a few hours ago, All You Need to Know About Eating Onboard Qantas, What to expect when flying Austrian Airlines business class, BA & MICHELIN-STARRED CHEF TOM KERRIDGE LAUNCH NEW PRE ORDER MENU, Transavia & Just Eat To Offer Inflight Food Delivery Service, How to pre order a meal on Alaska Airlines. {external-icon} Indicates external site which may or may not meet accessibility guidelines and/or be translated. Leading voice of news and analysisfor the passenger services, interiors,IFEC and MRO executive. Flight interruptions and passenger rights. CanuckGirl and I headed off to Toronto from Vancouver on WestJet for a little bit of a Summer vacation. Pies and cakes are also allowed and will pass all the checkpoints. Cash is not accepted for onboard purchases only credit cards such as WestJet RBC Mastercard, American Express, Discover and Diners Club International cards, Mastercard, and Visa. There are, however, special rules that apply to carry-on luggage. They started as a low-cost carrier alternative to Air Canada (think what Virgin Blue once was to Australias Qantas), but they now sit as Canadas second largest airline with some $5 billion in annual revenue. Each passenger may carry liquids, gels, and aerosols in travel-size containers that are 3.4 ounces or 100 milliliters. Early reviews of the service have called it competitive in the full-service market, and it sounds to be a breath of fresh air from an airline who have resisted the enhanced service for so long. "I was sitting there, like, is this actually happening right now? For on-board purchases, we accept the WestJet RBC Mastercard, American Express, Discover and Diners Club International cards, Mastercard, and VISA. It serves Canada flights only and offers an abundance of shopping and eating facilities, as well as a host of amenities and services (alltogether there are around 140 shops & services available). If you purchase food at an airport shop then you can take it on your flight. If your flight is under 60 minutes no food and beverages will be served. WestJet is a valued partner of Expedia, and we work together to provide you with all the tools you need to book your next WestJet flight. We cannot guarantee the absence of any allergen in our food; if you have a specific concern, please discuss with a cabin crew member. Getting to your final destination is something to look forward to but the process of getting there, especially if youre traveling with kids, can be a bit tricky. However, if you want to take water in your carry-on luggage, the volume must be less than 3.4 ounces (100ml). Try our online self-serve tools and skip the wait. Each passenger is limited to one quart-size bag of liquids, gels, and aerosols. Providing comfort and reliability to your destination of choice. Cabin crew members reserve the right to limit alcohol service and request identification from any guest prior to serving alcoholic beverages. Its definitely a challenge for them, because theyre constrained on even the amount of flights they can put on.. If you have specific requirements that are not met by the meal options below, we encourage you to bring your own meals and snacks.*. WestJet offers a variety of meals and snacks for free, as well as a food for purchase option on most flights. On Friday, United Airlines will start serving "all-in-one" snack bags that will replace its food and beverage service on U.S. domestic flights of more than two hours. "By the time I got there, there was a pile of passengers already kind of just standing around," he said. Selection availability varies depending on flight length, time of day and availability. As it was a short plane ride, I wont think I really minded what they provided us since I wasnt expecting anything at all. "I always like to give people the benefit of the doubt, but I will be hard pressed to book another flight with WestJet.". Mr. Noodles will be available in chicken or beef flavour. Learn how your comment data is processed. Partner offer: Get a quote for insurance coverage on your next trip with World Nomad. All other items can be purchased off the menu. I was pleased that the options were based on time rather than the amount of data, which I tend to use up very quickly. I'm a newbie when it comes to travelling. Nelson said the next day they got a notice for a 9 a.m. flight, but pointed out the long wait times to go through security and baggage. In the case of this flight, if you had been unable to eat dairy, for instance, you would have been screwed. Diana started Foodology in 2010 because she just eats out everyday! If youre planning an overseas trip, its useful to know which snacks are flight-safe and which you should leave at home. So, she thought of starting her own food blog to share with the world the different restaurants she eats at. The 3.4-ounce maximum doesnt apply in this situation if youve got, for example, home-made baby food, breast milk or formula. GST will be added to . 1. International business class On Westjet flights, you will receive complimentary water, soft drinks, coffee, tea and juice, plus a sweet or savoury snack. An air passenger said WestJet offered him a bus ride home lasting almost eight hours after his connecting flight was canceled. He'd planned to take a connection home from there. "I'm pretty sure that me being a solo traveler is what made things work out for me," said Henderson, who sent his boarding passes to Insider for verification. I for one certainly prefer expensive meals to nothing, and to people bringing on their own, stinky fast food, which weve all experienced. He said he'll be trying to get his hotel stay in Calgary reimbursed. If this occurs onboard selections may differ. Access your favorite topics in a personalized feed while you're on the go. Please note, all prices are in Canadian dollars. Pringles Original K $3.49 KitKat $3.49 Gummy Bears GF $3.49 Beef Jerky GF $5.49 Hummus with crisp breadsticks K $4.99 Mr. Noodles Mr. Noodles will be available in chicken or beef flavour. Flew in with Saudia, Hello from Manila Airport! And due to the cheaper costs of running the 787, and the extra passenger count, prices remain competitive on the route. on WestJet are finally offering complimentary meals on flights from Toronto, Canada to London, UK. She mainly focuses on reviewing restaurant in Vancouver, but sometimes she likes to travel too. Closed Captioning and Described Video is available for many CBC shows offered on CBC Gem. We are working hard to bring this option back for guests. There are certain exceptions if youre traveling with children. *We are unable to customize onboard meals, and special meals cannot be combined. To be on the safe side, look up the guidelines for the country youre visiting or finish all your food before landing so you dont risk confiscation or worse, a fine. I last flew the route in September, and really found it a trying experience. Quick reel of my, Quick look at some of the features of the Saudia A, Hello from freezing Amsterdam! As we safely bring back the service our guests have been asking for we have taken this opportunity to enhance the onboard experience across all our cabins, said Robert Antoniuk, WestJet Chief Operating Officer in a release from the airline. 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