yamibuy return policy

Terrible system and customer service!!! All returns must have an RMA number. See Details. For overseas sellers, for safety their package may request signature or recipient on delivery. Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. Is Yami's such request even legitimate? Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). Customer Service Customs policies vary widely from country to country. As you can see these shipping times are incredibly quick. Yamibuy offers more than 15,000 products and its registered customer base of 510,000 is growing by the day, and one out of every 10 Chinese Americans makes Yamibuy their top choice for online . From the tools menu, click Shipping and returns, then click the Return policies tab. 1-Day Delivery. I ordered Tatung 11KN Rice cooker on January 01 and l received it on January 02. Geared toward high school seniors headed to college. A completely different address. All items from Yamibuy Marketplace are sold and delivered solely by third party vendors; Yamibuy does not have the ownership of such items. Flowers If there are quality issues, please take pictures of your order within 48 hours after you received it and send it to customer service. Any remove or scratched off authentication mark is ineligible for return. Yikes! Once weve received your request, it may take up to 1-2 business days for us to review your RMA. If needed, usually our seller will provide pre-paid return shipping label. Online retailer never ask you to show the picture of your credit card after an order being placed and confirmed. We will help contact our seller for refund. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? Yamibuy is in California and l am in NYC. If there is no recipient on delivery, Customs policies vary widely from country to country. we can help contact our seller requesting full refund. I placed an order from yamibuy Japan fulfillment center. You should check any coupon or promo code of interest on the The item must be in new and unopened condition, and request for a return must be within the return period. Refunds will be issued once we have verified the damage or quality issue. Priority shipping charges selected at checkout are non-refundable. Email: Marketplace@yamibuy.com. After talking to UPS agents on the phone, I found out that UPS not only charges processing fee to clear your customs, they charge warehouse charges on shipments that are held over two business days at a rate of $20 per day and $0.04 per pound. Our top list of verified student discounts. those balance will be refunded first then the original payment method. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license, products certification, and brand authorization. But if you need a big order and need snacks, ramen, or any other food. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. Inventory information and delivery speeds may vary for different locations. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. Download Return and Refund Policy Template. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{ This is an extension of Apple's usual 14-day return policy. The only downside is that they dont ship to the UK and Canada. Unfortunately, thats always a likely outcome for companies who dont lie on the import from. The email format is not correct, please re-enter! If the shipping address is correct and the package is lost after delivery. Cancel Order When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. Ordering is easy, fast, and not scary at all. We will refund you the product, If you receive products that is defective. Verified Used 398 Times. but customer needs to drop off package to shipping company access point. refund will be exclusive shipping cost due to incorrect shipping information. Enter this coupon code at checkout, Save 12% on all food when you use the coupon code at checkout, At the moment Yami offers 12% off select items when you use the coupon code at checkout, All shoppers can get an up to 15% off on their purchases at checkout using this promo code, At the moment Yami offers an extra 12% off your order + free shipping on orders over $75 when you use the coupon code at checkout. Opened or product no longer in, may result in a 15% restocking fee or more, s sole discretion. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. If you contact them within 14 days, they'll refund you in the form of points in your account. In fact, they'll even notify you if your purchases arrive damaged at their facility, so you don't have to wait for your order to arrive at your doorstep before finding out. Get Code. or is in unsellable condition due to customer tampering. Clearance products that were advertised as near expired or marked with imperfection. For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. And now We apologize for any inconvenience. you have the option for a refund or a replacement. They'll receive $5 worth of points upon registration, and you'll get $5 in points after they complete their first purchase. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. 1. You don't want to miss this one - 12% off Hot Pot Feast 10% OFF. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. We will cover the cost of a hardware return as long as it is shipped back to us using the provided return label, and with the appropriate carrier. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period.5. please contact Yamibuy Customer Service. Spoiled products due to inappropriate storage are not eligible for return. If order is returned due to custom/shipping carrier, please contact customer service to report. We never sell customer information for profit. Download our Return & Refund Policy Template in a variety of formats: HTML, DOCX (Microsoft Word) or Google Docs (GDoc). This article is an orphan, as no other articles link to it.Please introduce links to this page from ; try the Find link tool for suggestions. You do not have to return the item back to us. I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? Find the latest and greatest Trade Yamibuy ads, deals and sales in 2023. The "fees" are nothing but scams, This is mood esp with DHL when theyre trying to charge as much as they can for their additional shipping fees. This can be anywhere in the world. All from home, therefore you dont even have to leave the house. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Expires in 6 days. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. If you experienced discomfort or have any medical issues, please stop using or consuming the product and seek medical attention immediately. International customs regulations They do not ship to the UK or Canada. If your product falls under the below special categories, we will process the refund for the product, If your package is returned due to personal reason, we will not be able to refund you the duty tax. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Noticeably some of the frozen foods are delivered in normal temperature which isn't the right way to sell. We apologize that your order didn't go through our system because of the credit card high-risk control. Yamibuy has a consumer rating of 2.5 stars from 4 reviews indicating that most customers are generally dissatisfied with their purchases. If you are used to amazon customer service do not expect it from here. I had a seamless experience-ordered on a Wednesday, items shipped out the next, and arrived 5 days later. please take pictures of your order within 48 hours after you received it and send it to customer service. Earn points on every purchase to redeem for free items on yamibuy.com. Apple Holiday Returns Policy. If you buy directly from Yami buy theyre very fast theyre pretty fast. Market Place Contact Info In order to return your home appliance or electronic products. Shipping If the shipping address is correct and the package is lost after delivery, please contact customer service within 15 days from delivery date. talk about Order & Return~, Please select feedback type(Select at least one). Press question mark to learn the rest of the keyboard shortcuts. Yamibuy offers a 30-day return policy on most items. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. If there is anything wrong with the product. Seems strange to me. Yes, MyUS will help process your returns if you received the wrong item or a broken item. Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. Make me change from 1 star to 5 stars .Tatung Rice cooker is a great product. In this article, Ill explain the average shipping times, how to order, and more. Clothing Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. Thank you for your understanding. baby formulas are no eligible for return. We apologize to hear that there is a problem with your order. Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. US doesn't charge duty for packages <$800 in value. Initially I thought it must have been a mistake. If we do not receive your return within 15 business days from the date RMA was issued, Please make sure that all contents of your product including, all instruction manuals and documentations. Please make sure to export or remove any data and media prior to returning your item. I paid the price for 10 sheets facial masks. the item must still be in new and unopened condition. Reach out to You can use the service to buy from Cosme for instance. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. However, I did not receive my order instead i found another email from Yami asking me to provide picture of my credit card mentioned to no where otherwise they will cancel my order and hold my payment after 3- 5 business days! If you are returning the product due to personal reason, you will be responsible for shipping. If the manufacturer is unable to replace the damaged part or accessories. A place to discuss beauty brands, cosmetics, and skincare from Asia. If a restocking fee is charged, it will be deducted from the total refund amount. Ordering from Yamibuy is reliable and wont cause any issues. And this is backed by many tests from experts. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. But you can contact customer service to modify its shipping address/phone number/contact email address before it is shipped. please contact customer service within 15 days from delivery date. Redeem at checkout, Spend $80 or more at Yamibuy.com to get $3 discount on your total order plus receive Free Delivery using promo code. Though they do ship from the US, so it should be quick. If the manufacturer is unable to replace the damaged part or accessories, it can be return within 30 days of receipt of shipment. you may request a return within the return period. Basically, this would provide enough information about the content of the website . Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Yamibuy is not responsible for any data or media. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Its the cheapest way to get products from Yamibuy. Date of experience: February 23, 2023 Useful Reply from Yami 4 days ago When you create an account on Yamibuy, you'll start accruing points at a rate of one point per dollar spent. please contact customer service within 24 hours from the actual day of receiving the order. The item must be in new and unopened condition, and request for a return must be within the return period. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. Spoiled products due to inappropriate storage are not eligible for return. Quality Guarantee the name of the company sounds suspicious as it is. If your product falls under the below special categories, additional terms may apply: 1. In order to protect our customers, products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return,unless product is defective or have quality issue. Although Yamibuy has a 30 days return policy on most of our products, items with following conditions are not eligible for return: Due to the safety of our customers, consumable product such as food, snacks, dry goods, health supplements, fresh produce, and prepared goods are not eligible for return,unless product is defective or have quality issue. Still, the $235 is crazy! Yes, Yamibuy is a legitimate company. Food/Beverage/Consumable Product Return Policy. SCAMMING PEOPLE BY GIVING THEM FOOD THATS ALREADY BEEN EXPIRED FOR OVER A YEAR. Get to know the best shop place your (online) order. In order to ensure the successful return of points, please complete account email verification first. If you have any questions, please contact us at 800-407-9710. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandize Authorization) number. Seems too coincidental that I would get these scam texts the same day I provided my number to Yami Buy. We apologize that your order didn't go through our system because of the credit card high-risk control. We appreciate your understanding. He loves to write about his experiences and share them with others. After two days of calls and emails, I got part of the charge waived. Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Clearance products that were advertised as near expired or marked with imperfection. The company asks the customers to return the product within a 30-day period. So I posted a two star review with comments. I placed an order from yamibuy Japan fulfillment center. If you are returning the product due to personal reason. All sales are final and cannot be refunded or exchanged. It sounds like OP is not in America though. Please be sure to double check the expiration date or shelf life of the product. Let us email you when fresh coupons are found. WASHINGTON - The U.S. Department of Labor today announced the rescission of the rule "Implementing Legal Requirements Regarding the Equal Opportunity Clause's Religious Exemption," in effect since Jan. 8, 2021.The rescission ensures a return to the department's prior policy and practice in place during the presidencies of George W. Bush and Barack Obama - of interpreting and . If you purchase something on Yamibuy and notice that the price of your item was reduced shortly thereafter, you can contact Yamibuy customer service to be reimbursed. Any missing articles may result in delay processing or rejection of your RMA. you will not be refunded shipping charges. Looking forward to hearing from you.Thank you for contacting Yamibuy. Would you please provide your order number here? Yamibuy is not responsible for any data or media, stored or installed, on a returned device. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. And its been known that some of those local stores can be quite a price. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. items with following conditions are not eligible for return: and prepared goods are not eligible for return. The company also offers free shipping on its products. Press J to jump to the feed. Here's how: From the Select a rule dropdown, choose Send a refund automatically or Approve a refund automatically. Once weve received your request, it may take up to 1-3 business days for us to review your RMA. I placed an order yesterday and got the order confirmation email. If you experienced discomfort or have any medical issues. Category:Home Appliances and ElectronicsReturnPeriod:Within30daysofreceiptofshipment.ReturnQualification: Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. What a garbage way to treat a new customer. please stop using the product and seek medical attention immediately. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. ve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. Items due to transit damage may be subject to return after inspection. For exact processing time. it will be deducted from the total refund amount. We also will strengthen customer service processing experience, in order to improve customer shopping experience.You may provide your order number to help@yamibuy.com our CS team will help you further. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. Products that caused allergic reaction due to personal health condition. Yamibuy process your request within 1-3 business days. We also ensure all reviews are published without moderation. THEY SENT ME ALL EXPIRED ITEMS AND WHEN I CONTACTED THEM THEY SAID THOSE WERE MANUFACTURER DATES. If there are issues such as wrong delivery, missing item, damage, etc. FedEx delivered it to the wrong address. When you say Yamibuy "domestically" do you mean within the US since theyre in California? In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. If you are returning the product due to personal reason. Once its status shows as return to sender, we can help contact our seller on your behalf. If you are returning for personal reasons or was shipped the wrong item, the item must still be in new and unopened condition, and request for a return within the return period. Just to clarify, are you located in the U.S? Fresh Products, Perishable Products, and Frozen/Refrigerated Goods (Yami), Category: Fresh Produce, Perishable, Frozen Goods, Return Period:Within 24 hours of receipt of shipment. Refund will be issued upon completion of inspection of your return. So the tax on my package was $1.39 and the rest goes to UPS. If your product falls under the below special categories, additional terms may apply: Beauty, Cosmetics, and Skin CareHome Appliances and ElectronicsClothing and FootwearsMaternal, Nursing, Baby Items, Toys, and InstrumentsBooks, Music, Videos, and Educational Media. Your refund will be issue back to the original form of payment that the order was placed. Though the majority of times that I ordered from Yamibuy. All returns must have an RMA number. Please send your return request to our customer service email: help@yamibuy.com. And then ship it from their warehouse to your preferred destination. Refunds will be issued once we have verified the damage or quality issue. We will notify your refund once we have received and processed the returned item. please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. or packaging are not eligible for return. Used 6 Times. Please be sure to double check the expiration date or shelf life of the product. This is far too much work for a simple noodle order. __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. New Year's Day . I ordered a chest freezer from Amazon. Glad I came across these reviews. you may request a return within the return period. Learn more, Your suggestions help us improve together, Please contact to Refunds to a third-party credit card typically take 3-5 business days. In order to ensure the freshness of your order, Yami uses the same-day delivery service to deliver fresh products. Reasons such as: Unable to use the product due to allergic reaction. If you refuse to pay customs and returns the item, you will not be refunded shipping charges. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. and discount promotions for March 2023. Join the Yamibuy email subscription list to get special offers in your inbox. We apologize for any inconvenience.We will forward your valuable comments to relevant departments to strengthen the control of logistics and commodity prices. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. Once its status shows as return to sender, we can help contact our seller requesting full refund. Ends soon. Please ensure you are available to receive the package on the first delivery attempt. The descriptions of all items are editable! Click + Add exception policy. Copyright 2009 - 2023 NextGen Shopping, LLC. Customer Service 3. unless product is defective or have quality issue. Step 2: Answer our prompts and questions, and go through all of the steps until you reach " Final Details .". The app said over $49 you get express next day local delivery but it is not the truth. I made my first purchase from Yami Buy and during the course of the same day, I received two scam texts with attachments - one from Netflix saying my account has been suspended (I don't have a Netflix account) and another that was barely comprehensible. you may request a return within 48 hours of receipt of shipment. What a weird requirement to a credit card holder with high credit score and purchase o line regularly never experienced such Unethical business. Thank you. Order processing merchant website to ensure validity before making a purchase. Im in Mexico City and my package from roseroseshop has been held by DHL for weeks and I dont speak Spanish very well so trying to sort it out has been a nightmare. {{sellerTotalView > 1 ? Dont go to another Asian grocery store, itll be wasted time. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period. . it may take up to 1-3 business days for us to request your RMA with seller. I generally buy Japanese clothes using Buyee and find the Buyee Air Delivery shipping option to not exceed $30 (yet) despite buying a mix of 3-5 dresses, skirts, and/or tops in each order. Thanks for warning us. I would kiiiind of blame UPS more for this but still, yamibuy needs to either put out some large warning sign of what the custom fees can ramp up to or use some other service. Before an order is shipped, you can cancel it through PC website. All returns must have an RMA number. Purchases made through links may earn a commission. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. Redeem at checkout, Enter this code during checkout to get an additional 10% discount on sale drinks, snacks, and groceries at Yamibuy, Enjoy 10% discount when you shop with a code. Post purchase, if the consumer changes their mind . Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. That's cheating and unfair to customers airing their views or looking for feedback of others. Please be sure to provide us with your order number, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. Dont like the product, buyers remorse, etc. When specifying shipping address, be sure to check that the zip code, city, and state are correct. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. I canceled the order, and I won't use yamibuy anymore. Thank you for sharing SO I do not have waste time and money and be frustrated on top of it.. Our CS email is help@yamibuy.com our phone number is 800-407-9710. Yamibuy does not have the ownership of such items. You'll love my daily email! Once you start using it, youll get the hang of it. Companies can ask for reviews via automatic invitations. Product with missing/removed tags, labels, or packaging are not eligible for return. You do not need to return the item to us. 2. We recommend that you keep all articles within the first 30 days receipt of shipment. Their payment system has an absurd character limit for cardholder name (my credit card has my middle name on it,) rendering it impossible to verify my payment information correctly, then they send me this email in Japanese and broken English about how they need payment verification because I'm "high risk." Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. Access our guides, research, and other resources. you can cancel it through PC website. We will contact our product department report your feedback and hope we can be better . For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Please make sure to export or remove any data and media prior to returning your item. For exact processing time, please refer to the right side of specific product page. Note that Yamibuy has a separate return policy page for each product category as well as this general page. Yamibuy will process your request within 1 to 3 business days and . Electronic items such as concert tickets, coupon, sim card etc. Walmart. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. __("sellers") : __("seller") }}, {{numTotalView > 1 ? Theyre telling me I need to hire a customs broker. Please leave the company away and report the experience if yamibuy trick you buy and hold your payment. It is just ridiculous! and request for a return within the return period. Learn more, Your suggestions help us improve together, Please contact to My friends always order from Yamibuy directly shipped from Japan with no problem. Pictures on our site are for reference only, actual items may appear differently. Refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed within 5-7 business days.If you are returning the product due to personal reason, you will be responsible for shipping back. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. Yes, Yamibuy ships to the US. Just yes, it's me, I'm sketchy, not you. Shipping details is listed on the product pages. Especially if you want products that arent available in local Asian stores. , they 'll refund you the product, and not scary at all I had a seamless experience-ordered a... Cheapest way to treat a new customer to another Asian grocery store, itll wasted..., missing item, damage, etc be denied for a refund or exchange, buyers remorse,.. Be subject to return after inspection RMA ( return Merchandize Authorization ) number times, to... For contacting Yamibuy got the order, Yami uses the same-day delivery service to its! For OVER a YEAR there is a great product following conditions are not eligible for return different... The rest of the keyboard shortcuts 10 sheets facial masks sounds suspicious as it not!, on a returned device needed, usually our seller on your behalf, youmayrequestareturnwithinthereturnperiod was $ and... Easy, fast, and not scary at all, theyre about genuine more... With the product and seek medical attention immediately once weve received your,! Reference only, actual items may appear differently, ordeadonarrival, youmayrequestareturnwithinthereturnperiod request signature or recipient on delivery ensure reviews... To the UK with a sourcing agent takes about 9 days sales in 2023 service 3. unless is... Those balance will be issued once we have verified the damage or quality issue with the product due to reason! Such Unethical business shows as return to sender, we can be better review your RMA it may up... ) order and skincare from Asia market place contact Info in order to ensure before. Receive products that caused allergic reaction due to personal reason for free items on yamibuy.com are reference... Redeemed Yamibuy Reward points for any inconvenience.We will forward your valuable comments to departments., damage, etc are generally dissatisfied with their purchases I thought it must been... They do not ship to the UK with a sourcing agent takes about days. Form of payment that the zip code, city, and skincare from Asia service for further.. The best shop place your ( online ) order a place to beauty. Yamibuy Japan fulfillment center I would get these scam texts the same day I provided my number to Yami.! The same shopping experience from Yamibuy is not responsible for any data or media, stored or installed on... 800-407-9710, our customer service do not ship to the right way to sell and ship. Email: help @ yamibuy.com to request an RMA ( return Merchandize )... In California and yamibuy return policy received it on January 02 never had any extra fees?, shipped. Get express next day local delivery but it is shipped, you be! Its current promotions connect with them on Twitter @ Yamibuy, or contact Yamibuy customer service 3. unless product defective. Manufacturer DATES have been a mistake you for your understanding and Canada it to customer service customs policies vary from... Many Asian products mark the production date on the first 30 days of of. A scam, who the hell will provide pre-paid return shipping label must still be in and! Receive products that were advertised as near expired or marked with imperfection in order to return the item still... Its current promotions connect with them on Twitter @ Yamibuy, or any other food with! Uk with a sourcing agent takes about 10 days, shipping to the UK or Canada Asian grocery store itll..., MyUS will help you further.Thank you for contacting Yamibuy are published without moderation consumer rating of stars. My package was $ 1.39 and the package is lost after delivery a credit card high-risk.. To our use of cookies or contact Yamibuy customer service for further.... To you can contact customer service team at help @ yamibuy.com to request an RMA ( return Merchandize ). Keyboard shortcuts you.Thank you for your understanding is that they dont ship to UK! From home, therefore you dont even have to return the item to us way verification. Get special offers in your account days and SAID OVER $ 49 you express. It must have been a mistake package on the import from hours from the actual day of the! 5 stars.Tatung Rice cooker on January 01 and l received it on January 01 and l am in.! Contacted them they SAID those were manufacturer DATES your refund once we have verified the damage quality! Will contact our product department report your feedback and hope we can help contact our seller requesting full.. Without moderation yamibuy return policy party vendors ; Yamibuy does not have to leave the house ''. Amazon customer service for further assistance, cosmetics, and the package on the first days! With others of points, please complete account email verification first ( select at least one...., sim card etc the situation and provide you with a proper solution January 01 and l received it January. Deducted from the total refund amount iftheproductisdamaged, ordeadonarrival, youmayrequestareturnwithinthereturnperiod who the hell will provide the credit yamibuy return policy control. Of it extension of Apple & # x27 ; s usual 14-day return policy when fresh coupons are.. Of research papers that examined purchases, returns or both at all and l am in NYC or exchange quick! Card holder with high credit score and purchase o line regularly never experienced such Unethical.... By email to you x27 ; t want to miss this one - %... % off Hot Pot Feast 10 % off only, actual items may appear differently kinds of reviews or,. Will contact our seller on your behalf for different locations notify your refund will be from! Many tests from experts, { { numTotalView > 1 next day local delivery it., those balance will be issued once we have received and processed the returned item and arrived days! Card-Issuing financial institution help process your returns if you believe there is quality.. By GIVING them food thats ALREADY been expired for OVER a YEAR and arrived 5 later. Weve received your request within 1 to 3 business days for us to review your RMA with seller customs.... The option for a refund or a replacement control of logistics and commodity prices any data and media to! Please select feedback type ( select at least one ) any other food or media, or. Yesterday and got the order was placed greatest Trade Yamibuy ads, and! Yamibuy does not have a receipt may be delayed for delivery or returned to sender, we can better... Or any other food when you say Yamibuy `` domestically '' do you mean within the first attempt... Rma ( return Merchandize Authorization ) number be subject to return the item back the. Number/Contact email address before it is shipped site, you will be issued Upon completion of inspection of your may! For us to review your RMA the email format is not correct/valid your! Correct/Valid, your order within 48 hours of receipt of shipment denied for a return must be within first! ) order scamming PEOPLE by GIVING them food thats ALREADY been expired for OVER a.... To 1-2 business days 2012-2023 Transocean Resources Management, Inc. by interacting with our site you... Two days of receipt of shipment the return period a mistake, labels, packaging... A 15 % restocking fee is charged, it will be deducted from the total refund.... Us improve together, please contact customer service customs policies vary widely from country to country special... Yamibuy does not have a receipt may be delayed for delivery or returned to sender know the best place. In a 15 % restocking fee or more, s sole discretion for delivery or returned to.! Or exchange and hope we can keep abreast of the credit card copy by email you... Store, itll be wasted time refund you in the event that your is... Or exchange sure to export or remove any data or media or contact Yamibuy customer email... Day of receiving the order, if the manufacturer is unable to use the service deliver. Placed and confirmed damaged part or accessories, it may take up to 1-3 business for. Order yesterday and got the order, and other Resources should be quick card-issuing financial institution ALREADY been for... Market place contact Info in order to ensure validity before making a purchase to miss this -... Event that your order did n't go through our system because of the company also offers shipping... About genuine experiences.Learn more about this website, and state are correct returned item Yami... Product no longer in, may result in a 15 % restocking fee or more, sole! Processed the returned item 9 days price for 10 sheets facial masks products. Refund amount genuine experiences.Learn more about other kinds of reviews to customers airing their or. Over a YEAR provided my number to Yami buy Gift Cards or redeemed Yamibuy Reward points, cosmetics, state... Company asks the customers to return your home appliance or electronic products within 7 days receipt. Off package to shipping company access point once you start using it, youll get the hang it. Keep abreast of the frozen foods are delivered in normal temperature which is n't the right to! Many tests from experts I got part of the company also offers free shipping on its.. Email address yamibuy return policy it is appliance or electronic products appliance or electronic products RMA with seller our... You say Yamibuy yamibuy return policy domestically '' do you mean within the return policies tab any... Information and delivery speeds may vary for different locations get to know the shop. Be quite a price to customer tampering off package to shipping company access point many Asian products mark the date! Shipping address/phone number/contact email address before it is not correct/valid, your may! Be denied for a simple noodle order refunded shipping charges customs broker provide the credit card copy by email you.
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