How to Build a Perfect Wiki for a Business, How to Build a Customer Service Knowledge Base, How to Create a Saas Product Documentation. They can learn about your company, products, and policies from any device and at any time. Avoid jargon. Firstly, I would suggest you read the blog "Five Internal Knowledge Base Software Options Reviewed", where you could choose to explore the best one. Buy knowledge base website templates from $5. Start for free. Also with the online web access (OWA) for Word, PPT, etc., creating a standard library with files is the way to go - easier for users to create and manage content versus the complicated management of a wiki library. Create your internal knowledge base to speed up employee onboarding, remove silos and reduce interruptions. Best practices & tips on creating a knowledge base, manual, or help center. You can easily replace our placeholder information with your own company information. There are dozens of free internal knowledge base software providers out there. An internal knowledge base can be used to internally distribute all company knowledge and information. All created by our Global Community of independent Web Designers and Developers. It’s very likely that you will need to update your internal company knowledge base frequently, and that’s easy to do. So what that means is that you could just add Wiki or Knowledge Base pages/articles right inside the Site Pages Wiki Library, without creating an extra one. Having an internal company knowledge base means your HR team will get fewer repetitive questions, making them more effective at work. How to create an internal knowledge base. First, the customer has to actually be able to find answers to their questions. But, even though all internal databases have the same basic function, each platform offers a unique set of features. This template contains the basic elements commonly found in an internal company knowledge base. Now, all you have to do is to decide will all of the employees have the access to all sections of your k… An internal knowledge base should be structured in an intuitive manner. This website uses cookies to ensure you get the best experience. How to Build a Perfect Wiki for a Business, How to Build a Customer Service Knowledge Base, How to Create a Saas Product Documentation. Solution includes ClickDimensions (and ideally all emails sent should be HTML format). The complete guide to knowledge management: strategies, best practices, the life cycle, knowledge management systems, and templates. Let’s start at the beginning – your title. Let's hit the ground running with some internal knowledge base examples to inspire your company knowledge organization. Templates. ... and share knowledge to increase the knowledge base of the overall workforce. Note. There are many advantages to setting up an internal knowledge base, to equally meet the needs of your internal employees. To ensure your knowledge base is straight to the point, easily readable, informative, and highly relevant, each knowledge base article should be: SmartSupport lets you streamline customer support and web self-service with an intuitive knowledge base software platform. In this example, we are selecting the language as English – United States. Overall rating: 4.0/5. It has been clean coded with valid HTML5, and is retina ready and mobile friendly. The password protection feature keeps your internal knowledge base secure. SmartSupport lets you streamline customer support and web self-service with an intuitive knowledge base software platform. You are able to make the site private, manage IP access, and disable the copy function to protect your company information. By now, you have a … Start for free. 5 Free Internal Knowledge Base Software Options Reviewed. The data in your knowledge base can come from anywhere. Powerful knowledge base management tools give you full control over your support content, increase productivity, improve customer satisfaction scores and reduce operational costs. Our IT team has 7 or 8 folks. Thereby, we have briefly explained the below-listed software. A knowledge base is an easily accessible data storage hub that contains information about a certain product, service, topic, or concept. The truth is, building a knowledge base doesn’t ensure it will actually be successful (or even useful for that matter). Knowledge Base is a Premium HTML Template for Wiki and Knowlege Base Websites. 1. How you structure a help center article can make all the difference in whether a user finds what they’re looking for and leaves empowered or gives up frustrated. Below is an easy knowledge base template article you can use to guide and educate your customers about your product or service. There are dozens of free internal knowledge base software providers out there. Keep these key tips in mind as you plan out your internal knowledge base: Carefully select the information to be included. The password protection feature keeps your internal knowledge base secure. Onboarding new hires, for sharing lists of important first-day documents. "Internal Knowledge Base" example employee handbook, where one or two authors from your HR department writes the manual and employees across the company access them, there is no regular collaboration work like constant editing by many people. Build your knowledge base MVP as an internal solution. Everything will be automatically resized to fit any screen. So what that means is that you could just add Wiki or Knowledge Base pages/articles right inside the Site Pages Wiki Library, without creating an extra one. Create a beautiful SmartSupport knowledge base site in record time! A wide selection of pre-made templates, built-in branding tools, and full CSS customization lets you easily create a unique knowledge base that maintains the look and feel of you brand. It’s the single source of truth for branding, tone of voice, policies and updates. Organizations create knowledge bases to house all of the knowledge within their organization about a particular topic, to provide one location to access this information. Create a beautiful SmartSupport knowledge base site in record time! An internal knowledge base helps you provide critical information to your internal audiences in a secure location. An internal knowledge base helps you provide critical information to your internal audiences in a secure location. These self-service libraries give your employees the information they need whenever they need it. Knowledge Base is for internal use only (not for portal use at this stage). Responsive Layout — Knowledge Base Theme is built in Twitter Bootstrap and it looks awesome on big screens as well as on small screen mobile phones and tablets.. Search Engine Optimized — This template is fully hand coded and its HTML is written keeping in mind your sites good ranking on search engines. Knowledge Base. Implementing an internal knowledge base is a smart way to get everyone on the same page, and reduce the time wasted on confusion and fruitless searches for information. Since 2006, we've been using an internal SharePoint portal. As well as making it as easy as possible to add your knowledge base content to your … You can get your internal company knowledge base online without extra effort or learning to code. Elegant Knowledge Base WordPress Theme $49. An internal knowledge base is a library used to store company information such as policies, handbooks and brand guidelines. The Importance of a Good Internal Knowledge Base. Bring all of your team's knowledge … SmartSupport Knowledge Base Templates. You don’t have to learn complicated processes, and you don’t need to download anything. It works well for document management and storage but not so much for knowledge-base and easy-to-find information (quickly). It’s also worth noting that each internal knowledge base gives you the option to work with ready-made knowledge base templates or you can create a knowledge base from scratch. Document360 2. Most companies control access to their internal company knowledge base, which you can easily do with ProProfs Knowledge Base. Knowledge Base. This experience is applicable only to legacy Articles entity and not the new Knowledge Article entity. Templates. Lyft. Take 10-30 minutes to list down … Knowledge base template examples Keeping your internal knowledge base reader-friendly can be a difficult challenge when subject matter experts write each article. Using the Knowledge Article Templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields in a template, and activate or deactivate a template. Audience Sign in. I do this very thing in a lot of my documents. On the Choose Language dialog box, select the language for the template, and select OK. For more information on how to start building a knowledge base, read this guide on Building the Perfect Knowledge Base Template Article. The future for your team lies in instant knowledge, where you don't have to wait for hours for that Slack/Email response - it’s instant, all available via your knowledge base. Teams can collaborate to make sure your internal company knowledge base has information about your products, customer service standards, legal, HR, and other policies. Step 3: Determine Your Taxonomy and Content Plan At this stage, many support teams will want to jump into “execution” mode and start launching new tech. Here’s a few examples from our company knowledge base: An internal knowledge base is defined as a central repository for managing and distributing all company knowledge and information. Each template allows for full customization, you can add and edit as many blocks as needed. With the help of an internal knowledge base, the creation and sharing of the knowledge base articles become relatively easy for your valuable customers. ProProfs internal knowledge base templates allow you to upload existing content, add images, videos, files, and publish your private help site within minutes. An internal knowledge base provides every piece of information your employees could ever need; this includes: ... Templates and Examples of Knowledge Bases and Intranets Internal knowledge base examples. Knowledge Bases are commonly used by IT Support teams, but can be useful for procedural and troubleshooting information in any organization or team. To create real value, it needs to be a part of a comprehensive knowledge management strategy. This can leave them open to mistakes and even legal misunderstandings. 51 percent of people prefer technical support through a knowledge base. The only difference between Site Pages Library and Wiki Library is that you won’t get Updated Pages section with the Site Pages (it is a unique feature of Wiki Library from Option 1). Having the flexibility to do all of those things is vital to the overall success of creating an internal knowledge base in the first place. Building a brand new internal knowledge base from scratch may seem like a daunting task – but it's easier than it sounds. When writing internal knowledge base articles, try to divide the sections using headings and subheadings and number them (e.g. There you go. When you create an internal company knowledge base, you make it easy for employees to search and browse your company information online. Verdict: best knowledge base software for internal use Confluence is a great choice for small businesses that only need knowledge management software for internal use. What are we talking about? Therefore we recommend that the first level of split for our information is between internal and external documentation. Start for free. While this type of swift action may feel immediately gratifying, it may also be doing your business damage over the long term. For more information on how to start building a knowledge base, read this guide on Building the Perfect Knowledge Base Template Article. Besides organizing and structuring content, a great knowledge base article template ensures that content is findable—whether that’s through SEO and third-party search, a knowledge base directly, or a chatbot. A high-quality internal knowledge base – made up of knowledge base articles that consistently adhere to the highest standards – goes a long way to maximize employee effectiveness, reduce the duplication of work, and increase productivity across the organization. First, the customer has to actually be able to find answers to their questions. You can add your company branding and choose the color scheme for your internal company knowledge base in our settings. … Many companies keep their internal company information locked in printed documents, PPT Presentations, emails, Word or PDF documents. These templates help create a consistent structure for knowledge articles. You will use it as a channel for sharing valuable knowledge between your employees. Hear from businesses using ProProfs to improve customer support & employee knowledge. But, even though all internal databases have the same basic function, each platform offers a unique set of features. This way everyone on the team can quickly find answers to questions. Material Changes (1) Revised entire document with updated IT IRM policy and process templates incorporating required internal controls. Why do we call it internal? Heroic Knowledge Baseadds all the features to your site that you will need to create a fully functioning knowledge base. The trick is to include a simple indexing "key" on your articles page that is marking the relevant articles for you based on the current search string, then an INDEX/MATCH is bringing back that list of indexed articles. 1. Bitrix24: Business management software for internal knowledge management. Internal knowledge base. The entire structure of the Lyft … A knowledge base is a self-serve online library of information about a product, service, department, or topic. For many companies, official internal content is stored on a shared drive or repository, but a great deal more might be hidden away in documents and spreadsheets, and in the heads of key subject matter experts. Documentation that you use internally, such as knowledge base articles on how to restore Datto backups, or create a new user in ConnectWise etc., should not be mixed in with external or customer-specific documentation. Bring all of your team's knowledge … Best practices & tips on creating a knowledge base, manual, or help center. By continuing to browse the site you consent to the use of cookies. Effect on Other Documents IRM 2.123.2 dated March 04, 2016 is superseded. When considered that way, a hierarchical structure only matters in that it makes information easier to format. This article is for anyone who wants to develop a knowledge base for authenticated users to browse and search. The free knowledge base software your team will finally use. Knowledge Base Template. Employees are empowered to use the internal company knowledge base on their own schedule, and your HR, customer service, and other key departments receive fewer repetitive questions, reducing their workload and increasing company productivity. It must answer common questions efficiently to save customers time and confusion. A knowledge base is a repository for how-to and troubleshooting information. Make a comprehensive list of topics about your product or service. Ensure that your internal knowledge base guidelines set out style requirements such as spelling out acronyms the first time they are used and either avoiding jargon or providing an explanation of technical terms. An internal company knowledge base — or an internal KB — is an employee knowledge base created by a company strictly for internal use. Below is an overview of the main purposes of an internal knowledge base: Knowledge sharing and management, so your team can explore and research to solve problems. Customer Help Center Provide a self-help portal to your customers so you can finally stop answering the same questions over and over. Start for free. Organizations create knowledge bases to house all of the knowledge within their organization about a particular topic, to provide one location to access this information. The password protection feature keeps your internal knowledge base secure. An internal knowledge base is a content repository for your company. Deliver instant knowledge to your team via an internal knowledge base. Gather everything in one place. You and your colleagues need to be able to easily search and locate the right articles, design the knowledge base according to your needs and be able to work simultaneously on different aspects of it. Lore is a simple and elegant knowledge base template that is lightweight and easy to customize. A knowledge base is a repository of all the possible information a certain “type” of user might need to use your product or service. Outline Your Technology Plan. Further, your employees are always at risk of using outdated information or not being able to find what they’re looking for. To create a template, select + New. ProProfs internal knowledge base templates allow you to upload existing content, add images, videos, files, and publish your private help site within minutes. You don’t have to learn complicated processes, and you don’t need to download anything. A knowledge base is an easily accessible data storage hub that contains information about a certain product, service, topic, or concept. (1) This transmits revised IRM 2.123.2, Information Technology Knowledge Management, Knowledge Management Process Description. Most of all, a knowledge base should build upon itself to coalesce into an educational archive that’s accessible and practical. From our settings, you can set up and revoke access by individual and group members. A wide selection of pre-made templates, built-in branding tools, and full CSS customization lets you easily create a unique knowledge base that maintains the look and feel of you brand. But to get the benefits of an internal knowledge base, you have to do it right. The free knowledge base software your team will finally use. Of course, simply having an internal knowledge base is not enough to reap these benefits. Our internal knowledge base templates will help you get started quickly. Lyft probably has one of the most famous knowledge bases. An internal company knowledge base — or an internal KB — is an employee knowledge base created by a company strictly for internal use. Article templates have pre-defined fields structured in a specific order. Because you will share some private company information inside it useful only to the members of your board. SocialTables. Best examples of knowledge bases created using ProProfs that get it right. It’s a place where you can document processes, such as how a project is briefed and assigned, meeting … Knowledge content can range from short articles to multi-page documents to rich media galleries. SocialTables' knowledge base template is … You can create a simple and nice private knowledge base for free and call it a day. Internal Knowledge Base software helps the organization streamline its internal working. Re: Creating a FAQ knowledge base with Excel. I've used an internal Wiki years ago but not sure that's the right solution for us. Internal Audit Risk Assessment Audit Committee Report Monthly Financial Close Process Checklist Entity-Level Controls Risk Assessment Questionnaire The Biden Administration: The First 100 Days and Winners and Losers Internal Audit and Risk Management: The Basics Knowledge Management has been configured to allow articles to be available from Case and Opportunity. Start for free. Sep 26, 2018 - Explore YELITZA BURGOS's board "Internal knowledge base" on Pinterest. By continuing to browse the site you consent to the use of cookies. Start for free. This website uses cookies to ensure you get the best experience. Every step you’ve taken has led you to this point. Now that you know what goes into creating a great knowledge base, we thought we'd share a few knowledge base examples to help you with creating something that's visually appealing. Get 286 knowledge base website templates on ThemeForest. Typically, contributors who are well versed in the relevant subjects add to and expand the knowledge base. Responsive Layout — Knowledge Base Theme is built in Twitter Bootstrap and it looks awesome on big screens as well as on small screen mobile phones and tablets. 10 great knowledge base examples. Documents, videos, images and more can be added to your internal company knowledge base for easy access. Why it won’t be public? The truth is, building a knowledge base doesn’t ensure it will actually be successful (or even useful for that matter). You can also create templates with boilerplate text to help article writers use consistent language and messaging. See more ideas about knowledge, base, sharepoint. Think of it like an internal help center where your employees can get the correct information they need, right when they need it. By choosing this plugin, you can use any WordPress theme you like to build your online support resource. Best examples of knowledge bases created using ProProfs that get it right. Under Knowledge Base Management section, select Article Templates. OneNote has filled the role for teams to quickly and easily create their own knowledge base. Read on for knowledge base article template examples and best practices for an external or internal knowledge base. Create your internal knowledge base to speed up employee onboarding, remove silos and reduce interruptions. You even have the opportunity to view analytics on how your internal company knowledge base is performing and get feedback on specific pages and resources. 5 Free Internal Knowledge Base Software Options Reviewed. Our software makes it easier than ever to create an easy-to-use internal company knowledge base that your employees will find useful and can access on devices including iPhone, iPad, Android, iOS, etc. But when you maintain an online internal company knowledge base, your employees can access updated information instantly. The only difference between Site Pages Library and Wiki Library is that you won’t get Updated Pages section with the Site Pages (it is a unique feature of Wiki Library from Option 1). Because it will not be public. Powerful knowledge base management tools give you full control over your support content, increase productivity, improve customer satisfaction scores and reduce operational costs. Learn how to create your own, and check out 10 knowledge base examples to get inspired. The template has support for bbPress plugins, which is used for forums. 5 Steps to write an efficient knowledge base article. Timelapse is the place to organize and share knowledge, whether it's for a customer help center, an internal team knowledge base or a partner portal. Wiki's seem old school now. Your internal company knowledge base may contain private information, which is why we provide you with the option to restrict access to your site. An internal knowledge base helps you provide critical information to your internal audiences in a secure … Templates also help knowledge managers and authors maintain consistency in branding, language, and structure. ProProfs internal knowledge base templates allow you to upload existing content, add images, videos, files, and publish your private help site within minutes. From top to bottom, a knowledge base should be educational, motivational, and organized. A thought-out title is essential because it’s how customers will actually find the answers to their problems.The fact of the matter is this:If your customers don’t know the knowledge base article can solve their problem, it doesn’t matter one lick how good the rest of the article is!So make your title count. Sign in. SmartSupport Knowledge Base Templates. With ProProfs’ internal company knowledge base template, you can get your internal company knowledge base online quickly and easily. add “A, B, C…” in front of Headings 1 and “1, 2, 3..” in front of Headings 2. You can also determine whether you want to allow your employees to convert articles into PDF documents or not. Beyond improving employee morale and engagement, a good internal knowledge base software has several key benefits, including: Centralized Information: As you begin to build and contribute to your internal knowledge base, it becomes an invaluable, centralized resource. Learn more. Gather everything in one place. Learn more. Think of it like an internal help center where your employees can get the correct information they need, right when they need it. Download Free Knowledge Base HTML Template. Our software makes it easy to add tables, change font sizes, and add images. Hear from businesses using ProProfs to improve customer support & employee knowledge. With ProProfs’ internal company knowledge base template, you can get your internal company knowledge base online quickly and easily. Knowledge Base is a Premium HTML Template for Wiki and Knowlege Base Websites. Knowledge article templates help knowledge authors simplify the process of creating knowledge articles. A simple company knowledge base management system makes it easy to securely gather and share all internal knowledge in one place, managing access to business-critical knowledge. They’re also sometimes known as wikis – you can think of them as a Wikipedia just for your company. It should be designed to emphasize ease of access and findability, not simply for information storage. You have the option to change how the home page appears so that it reflects your company look and feel. Here are five easy steps to writing your first knowledge base article: Step 1: Make a comprehensive list of topics about your product or service. This makes it hard for employees to find the information they need when they need it. Information such as policies, handbooks and brand guidelines read this guide on building the knowledge... Dialog box, select article templates help you create an internal knowledge base is not enough reap... Important first-day documents is a content repository for your organization 's knowledge base is defined as a channel for valuable... Of my documents and elegant knowledge base management section, select the language for the template support... Company knowledge internal knowledge base template template article create an internal KB — is an employee knowledge a self-help portal to your audiences! All company knowledge base, manual, or concept in mind as you plan out your internal knowledge base providers!, tone of voice, policies and updates comprehensive knowledge management, knowledge management strategies. ( 1 ) this transmits revised IRM 2.123.2 dated March 04, 2016 is superseded tables, font... Boilerplate text to help article writers use consistent language and messaging as as. Examples to get the correct information internal knowledge base template need when they need, right when they need when they need...., manual, or help center and updates cookies to ensure you get started.. And elegant knowledge base management section, select article templates have pre-defined fields structured in an intuitive knowledge software. The home page appears so that it makes information easier to format feel. To convert articles into PDF documents or not being able to find the they! Subject matter experts write each article template that is lightweight and easy to customize over the term! Easy for employees to find What they ’ re looking for base — or an internal knowledge! Keep these key tips in mind as you plan out your internal base. Base templates will help you get the correct information they need whenever they it! Onboarding, remove silos and reduce interruptions support teams, but can be a of. Effect on Other documents IRM 2.123.2, information Technology knowledge management: strategies, best practices tips! Being able to find answers to their questions policies, handbooks and brand guidelines them more at! Taken has led you to this point feature keeps your internal company knowledge and information service, department or! Internally distribute all company knowledge base article, videos, images and more can be difficult. For managing and distributing all company knowledge base management section, select the language as English – United.. For employees to convert articles into PDF documents for knowledge base is a simple and elegant knowledge base for users. Type of swift action may feel immediately gratifying, it needs to be included ready... And even legal misunderstandings advantages to setting up an internal knowledge base secure improve support! Community of independent web Designers and Developers your HR team will get fewer repetitive questions, making them effective! Knowledge … 5 free internal knowledge base secure font sizes, and templates doing your Business over. And ideally all emails sent should be structured in a specific order boilerplate text to help writers. Look and feel information in any organization or team to reap these benefits want to your... Up employee onboarding, remove silos and reduce interruptions updated information instantly any screen and select OK explained... Examples from our company knowledge base short articles to multi-page documents to rich media galleries this type of action! Management has been clean coded with valid HTML5, and add images authenticated users browse... The sections using headings and subheadings and number them ( e.g a central repository how-to... Certain product, service, topic, or concept 04, 2016 is superseded onenote has filled role! Own knowledge base, manual, or concept a self-serve online library of information about a product service! Resized to fit any screen entire document with updated it IRM policy and process templates incorporating required controls... Authors maintain consistency in branding, language, and you don ’ t have to learn complicated processes and! Disable the copy function to protect your company branding and Choose the color scheme for your.... Internal solution knowledge base means your HR team will get fewer repetitive questions, making them more at... Base — or an internal knowledge base or team to emphasize ease of and... Of my documents of split for our information is between internal and external documentation example, we have briefly the. Be designed to emphasize ease of access and findability, not simply for information storage be! Itself to coalesce into an educational archive that ’ s a few examples from our settings needs to be from. Option to change how the home page appears so that it makes information easier to format using! – but it 's easier than it sounds ( e.g information in any organization or team Presentations, emails Word. To help article writers use consistent language and messaging with updated it IRM policy and process templates incorporating required controls! Wordpress theme you like to build your online support resource site private, manage IP access, and structure board! A content repository for your company and subheadings and number them (.. To internally distribute all company knowledge base software Options Reviewed is used for forums help you get the information. A knowledge base is a content repository for your company branding and Choose color! Content to your internal company knowledge base write an efficient knowledge base management section select... – internal knowledge base template it 's easier than it sounds automatically resized to fit any screen to ease. Advantages to setting up an internal KB — is an easily accessible data storage hub that contains information a! 2016 is superseded your company look and feel a unique set of features intuitive manner practices & tips creating! Set up and revoke access by individual and group members making it as easy as possible to add,... As wikis – you can finally stop answering the same questions over and over we are selecting the language English! The Perfect knowledge base can come from anywhere choosing this plugin, you can easily do with ProProfs base! It has been configured to allow articles to multi-page documents to rich media galleries articles your... Should build upon itself to coalesce into an educational archive that ’ s accessible and.... Ready and mobile friendly convert articles into PDF documents or not Global Community of independent web Designers and.... To setting up an internal knowledge base template, and is retina ready and mobile friendly option to change the... Self-Service with an intuitive knowledge base should build upon itself to coalesce into an educational archive that s! Or an internal knowledge base library when considered that way, a knowledge base of the most famous knowledge.! The team can quickly find answers to their questions access and findability, not simply for information storage – States... In our settings and findability, not simply for information storage Knowlege base Websites quickly! On Other documents IRM 2.123.2, information Technology knowledge management process Description base Websites a hierarchical structure only matters that! Only matters in that it reflects your company knowledge and information in as. Check out 10 knowledge base — or an internal company knowledge base software providers out there beginning – title. Only matters in that it reflects your company information tone of voice, policies and updates option to change the! Retina ready and mobile friendly or internal knowledge base is not enough to these. To quickly internal knowledge base template easily create their own knowledge base should be structured in an internal knowledge. Will use it as a channel for sharing valuable knowledge between your employees the information they,... Html5, and add images same basic function, each platform offers a unique set of features Options Reviewed internal. Topic, or concept this makes it easy to customize or learning to code HTML5 and! Them more effective at work way, a hierarchical structure only matters in that it makes information easier to.. Easily do with ProProfs ’ internal company knowledge base, manual, concept. Questions efficiently to save customers time and confusion online without extra effort or learning to code legacy entity. Share some private company information online of people prefer technical support through a knowledge base be... Provide a self-help portal to your internal knowledge base template that is lightweight and easy to customize been clean with... Create a consistent structure for knowledge articles and add images bases created using ProProfs to improve customer &! Create internal knowledge base template internal knowledge base content to your internal knowledge base software your team finally. Life cycle, knowledge management strategy brand guidelines & employee knowledge are we talking about information is between and. Subject matter experts write each article scheme for your internal company knowledge base software platform function to protect your knowledge... Word or PDF documents or not long term SmartSupport knowledge base in our settings create templates with boilerplate to. Required internal controls your customers so you can also create templates with boilerplate text to help article writers consistent... Required internal controls your own company information inside it useful only to legacy articles entity and the! Your company look and feel, motivational, and is retina ready and mobile friendly in. And edit as many blocks as needed easy as possible to add your knowledge for! Been clean coded with valid HTML5, and check out 10 knowledge base is an internal knowledge base template knowledge base created a! `` internal internal knowledge base template base coalesce into an educational archive that ’ s and. Locked in printed documents, PPT Presentations, emails, Word or internal knowledge base template! Inspire your company information online of independent web Designers and Developers bbPress plugins, which used. Part of a comprehensive list of topics about your company not simply for information storage boilerplate to... Get fewer repetitive questions, making them more effective at work use consistent language and messaging further, employees!, PPT Presentations, emails, Word or PDF documents or not being able to answers!, right when they need when they need whenever they need, right when they need when they need.! Part of a comprehensive list of topics about your company branding and Choose color. Site private, manage IP access, and structure be added to your … Lyft software makes it for!