Emirates and American Airlines tied for second place. Iberia 2.6/5 (399 ratings) Are you this business? This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. As the other reviews attest, this is one crummy airline. Qatar Airways 4. I tried to contact them through all channels, but as you already understand, there is no answer, and no one has taken responsibility and tried to correct this injustice. I lost more then 1.000. Lenient large luggages for budget airlines. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. This year's rankings are based on more than 13 million customer survey responses, judging 356 airlines on areas like online booking and check-in processes, friendliness of airline staff, seat. Hawaiian Airlines was North Americas most punctual airline ahead of Delta and Alaska Airlines. The articles cover air safety incidents for In addition the airline must offer you the choice between: You are entitled to care by the airline (phone call, refreshments, meal, accommodation, transportation to the place of accommodation) if the delay is: If the delay is more than five hours, and you decide not to continue your journey, you are also entitled to have your ticket reimbursed and be flown back to where you originally started your journey. Iberia and Iberia Express Full Service Carrier Safety Rating 7/7 Safety Rating Criteria Safety Rating Breakdown Product Rating 4/7 Rating Criteria COVID-19 Star Rating Breakdown 6/7 Rating Criteria Airlineratings.com presents our independent Iberia and Iberia Express safety ratings and reviews. Call eventually dropped but agent never called me back Sign up to receive our free weekly newsletter. Then when we left Marrakesh the attendant at the check in counter forced me to check in my carry on. The cabin bag can have a maximum size of 56 cm x 40 cm x 25 cm, and the unique items, such as a briefcase or a handbag, cannot exceed 40cm x 30 cm x 15 cm. So pissed off right now. Get Pilot. This cookie is installed by Google Universal Analytics to restrain request rate and thus limit the collection of data on high traffic sites. Rankings have been released for the safest. I explained the situation to her, and when I asked her what the amount of expenses they participate in, she literally told me the following thing: "I don't know what to tell you. This cookie is set by GDPR Cookie Consent plugin. Fill in your details correctly to know where you can travel and the restrictions that apply. Necessary cookies are absolutely essential for the website to function properly. I give it a 2/10 because the pilot did a fine job. Back and forth I went with Iberia and BA, calling each airline at least five times. Qantas is the safest airline in the world. Videos linked to airline accidents and incidents. This profile has not been claimed by the company. DC9 plane crashes. Qantas got the nod as the " world's safest airline for 2019 " by AirlineRatings.com, an airline industry safety and product website. FAQ. Bear in mind that travel restrictions depend in many cases on the origin or destination of your flight, your nationality, the place where you reside and if you have been fully vaccinated. It's like paying for steak and being given a ham sandwich. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. It's the first time something like this has happened to me, but I assumed it was natural and could happen to me too. Reviews Traveller rating Excellent 0 Very Good 0 Average 0 Poor 0 Terrible 0 Route Cabin Economy Premium Economy Business Class First Class Language English (0) Claim this airline page Airline managers! PO Box 25082. Iberia: 0: Wien-Schwechat I. A1: 09-NOV-2007: Airbus A340-642: EC-JOH: Iberia: 0: Quito-Mariscal S. A1: 20-AUG-2007: MD-88: EC-FIH: Iberia: 0: . Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. I have been trying to sort out a ticket refund, called customer service and after waiting 25 minutes for an agent, she could not hear me and dropped me. We gather arrival and departure statistics for every plane and calculate how many of an airline's flights are on schedule. Transformative Travel: I look at how travel can change lives. Second on the list was Japans All Nippon Airlines (ANA), with 86.26% of flights on-time, despite suffering major disruptions from very damaging typhoons in September and October 2019, said Cirium. When I got home, I realized that I needed to purchase underwear, shoes, and essential hygiene products at this time in order to have something to wear, and I didn't know how much they covered. In addition the plane was disgusting, the bathrooms were filthy from the very beginning, the food choices atrocious, not even seltzer and butter and cheese for the bread. Alaska Airlines was the only U.S. carrier to crack the top 10, but Hawaiian Airlines, Southwest Airlines, Delta Air Lines, American Airlines, and United Airlines followed in the top 20. Air New Zealand has topped the AirlineRatings' 2022 safest airlines ranking of 385 operators worldwide. Iberia Customer Reviews Customer rating from 839 reviews 5 / 10 Write a Review Airline Seat Lounge Filter Reviews by : Show 10 20 50 100 3 / 10 "my suitcase did not arrive" Alejandro Gmez de Cuenca (United Arab Emirates) 24th February 2023 Trip Verified | I flew from Madrid to Alicante on 19th February, my suitcase did not arrive. When buying a flight for our holidays, we usually choose low-cost companies like Ryanair andEasyJet. And I will also bad mouth you to everybody I know. Angry, disappointed, and exhausted, I had to leave the city and take a long drive to the airport, go and back! When I arrived in Bogota, I waited for my suitcase, and after seeing it was not coming, I went to their counter. Online Iberia Airlines reviews mention subpar seatings, okay food and beverages, highly variable customer service and ground staff the most in the review descriptions. And if all this is not enough, I received the suitcase damaged! Airline Safety Ranking Archive . The final leg of the return trip was to be on its partner British Airways (BA) from London to Boston. This cookie is set by GDPR Cookie Consent plugin. AeroInside is part of the Tiny Ventures Network. Something went wrong while submitting the form. Air India: Back To The Future with Massive Order, Everts DC-6B In Incredible Landing In Alaska, Donald Douglas The Giant Of Aerospace in Colour, STUNNING VIDEO OF THE 707 THAT STARTED THE JETSET, IN-FLIGHT ENTERTAINMENT IN THE GOLDEN AGE OF FLYING. Have a look at the recent safety record of Iberia. These are the world's safest airlines, according to AirlineRatings.com. I fly with Iberia twice a year. If you need to change your flight a second time, you can do so for an extra fee of 45. I came out of this experience disappointed. The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. There are many factors that contribute to the safety rating of an airline including, but not limited to, accident history, maintenance and operational procedures, types of training programs, age of fleet and specific routes flown. The maximum weight for your checked luggage must be 23 kg, and the sum of height, width, and length must not exceed 158 cm. Worlds Top 20 Best Airlines 2021 Revealed. When she's not traveling, she enjoys reading, drinking way too much tea, and listening to jazz and classical music. Agent did so. Did we mention that it's completely free? Date of experience: December 23, 2022 OnTripAdvisor, the company holds an average rating of 3.0/5.0 stars. Unsubscribe easily. It contains a hashed/encrypted unique ID. Security control It can take quite a long time to get through security control. The tray table was broken, the screen would slide down continuously and I had no room for my personal belongings. However you may visit Cookie Settings to provide a controlled consent. Discover new places and be inspired by stories from our traveler community. We value your privacy. SoCal Receives $1.3B for Transit and Rail Capital Projects. Etihad Airways 3. Globehunters also saluted four airlines that offer free WiFi access: Air New Zealand, Air China, China Southern Airlines and Qantas. Iberia is certified with the 4-Star COVID-19 Airline Safety Rating for the safety measures and improved health and hygiene processes introduced by Iberia to help reduce the spread of Coronavirus. Country of origin: | Airline Code: IB, COVID-19 website information and instructions Social distancing on boarding Flight attendant Personal Protection Equipment Face masks compulsory Meal service modified Passenger Sanitizer Kit Deep clean of aircraft. Vedict: I think that Iberia Airlines is worth flying if you found a great deal on their flights, similar to many other popular budget airlines like TAP Air or Frontier Airlines! Falstaff ist ein Medium fr kultivierte Genieer und erwartet von seinen Community-Mitgliedern einen respektvollen Umgang. Thank you so much Iberia for your pathetic attitude to the customers that keep you in the air. We may earn a small commission fee with affiliate links on our website. I waited a long time in line until their representative answered me. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Surprisingly, the Russian carrier Aeroflot came in first place, with 86.68% of its flights arriving on-time in 2019. So, unless you have found the perfect deal, it may be worth it to opt for a slightly more expensive option.. Which we spend $400 for everything we needed. As far as Iberia is concerned, their customers have had no response. It has consistently been ranked in the top 10 safest airlines by AirlineRatings.com. We reserve the right to make changes to the information on the site without notice. This cookie is set by GDPR Cookie Consent plugin. Iberia serves food on all flights longer than four and a half hours. Air New Zealand 2. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. This was our first time using this airline. For what it's worth, the particular flight I was on (flight IB3166 - Madrid to London aboard the A340-600) was delayed by approximately 20 minutes. You also have the option to opt-out of these cookies. ELITE Simulation Solutions is a leading global provider of Flight Simulation Training Devices, IFR training software as well as flight controls and related services. Is your airline on-time? Be cautious when booking. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. There were NO excuses, no compensation whatsoever and they would not issue me a refund. Here's what AirlineRatings looks at when rating: Whether the airline has had a fatal crash in the last 10 years. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Air New Zealand, Alaska Airlines, All Nippon Airways . Its pilots are highly trained, and its planes are well-maintained. Travel + Leisure is published by Meredith Corporation under license from Travel + Leisure Co. I am sharing my experience here so that you will be aware of what happens behind the scenes and think twice about purchasing a flight with them. By clicking Accept, you consent to the use of ALL the cookies. Feb 3, 2023 02:24pm. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. And again, no response from Iberia customer service! This cookie is set by GDPR Cookie Consent plugin. You may be entitled to compensation of between 125 and 600 depending on the distance of the flight and the delays experienced before being re-routed. All requests for records on accidents, enforcements and maintenance difficulties must be made in writing and sent to: Flight Standards Service. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I note that I called once at noon EST and once in the evening EST, so no matter what hours they work, a manager should be available at that time! People mostly complain about poor customer service, which seems impossible to contact. But opting out of some of these cookies may have an effect on your browsing experience. Try it out now! Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Use the slider below to see the different types of cookies you can choose to allow. Other common complaints include lost luggage and a lack of proper drinks and food choices during flights. Stuck in another state with a five month old and no way to get home. SAS 7. Nonetheless, this airline had at least four severe accidents throughout its career in which many passengers and crew members tragically lost their lives. Love Switzerland and the DC-3? According to Skift, Iberia's on time performance in 2018 was 90.05%. According to Iberia Airlines reviews online, you may have to wait for hours on the phone before being able to talk to their customer service department. Please stay away from this airline. To allow all cookies click OK. AirlineRatings.com also identified the top airlines for COVID-19 compliance in January of this year, listing (in alphabetical order) Air Baltic, Air New Zealand, Alaska Airlines, All Nippon Airways, AirAsia, British Airways, Cathay Pacific Airways, Delta Air Lines, Emirates, Etihad Airways, EVA Air, Japan Airlines, JetBlue, KLM, Korean Air, Lufthansa, Singapore Airlines, Southwest Airlines, Qatar Airways, and WestJet. After booking and paying for the flight online, I called BA the next day to reserve an aisle seat. Iberia Express Customer rating from 64 reviews 4 / 10 Write a Review Airline Seat Filter Reviews by : Show 10 20 50 100 2 / 10 "have my hand luggage checked" Angelos Papagiannopoulos (Germany) 11th December 2022 Trip Verified | The worst company ever! For delayed receipt of baggage, this period is a maximum of 21 days. Delta Airlines ranked third and was the only U.S. carrier on the top 10 list. I went to bed, and the next day I called customer service. Regardless, it's us, the flyers who have to deal with the headaches, lost time, and money. These are pretty high figures for a relatively small airline. Travel + Leisure magazine may receive compensation for some links to products and services on this website. For damaged baggage, you must lodge a claim to the airline within seven days of receiving your baggage. I will never fly Iberia again. Iberia 4-Star COVID-19 Airline Safety Rating, Hand sanitiser visibility & availability at boarding gates, Hand sanitiser provided upon boarding (4.5hr+ flights), Seat / table sanitiser provided upon boarding / at seat, Face mask policy clearly stated over cabin PA, Availability of spare / replacement face masks, Service policy / system for disposal of used face masks, PA Instructions about toilet usage / queuing, Cleanliness: toilet door internal handle / lock, Giving clear PA information for COVID-19 instructions, Control of customer PPE usage / compliance, Efficiency handling customer noncompliance with PPE / distancing, Maintaining orderly & distanced deplaning, Hand sanitiser visibility & availability at arrivals / airbridge exit, Information signage for COVID-19 requirements, Bus arrivals: air-conditioning standards of buses, Bus arrivals: restricting customer numbers per bus, Bus arrivals: social distancing policies adhered to, Baggage reclaim: hand sanitiser visibility & availability, Baggage reclaim: social distancing marking, Baggage reclaim: control of social distancing, Baggage reclaim: baggage trolley cleanliness, Visibility of COVID-19 information on home page. Feb 3, 2023 01:45pm. When it comes to airline punctuality, two competing reports have been released in the past week. Iberia Airlines is well-known for keeping the safety of its passengers. Initially, Iberia Airlines would only fly within the Spanish territories. This cookie can only be read from the domain they are set on and will not track any data while browsing through other sites. Enjoy reading our tips and recommendations. 18 China Airlines It does not store any personal data. . AirlineRatings.com's safest airlines for 2022: 1. Thank you! Sign up for updates with the Skytrax Newsletter. We are collecting cookies for marketing purposes. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The __gads cookie, set by Google, is stored under DoubleClick domain and tracks the number of times users see an advert, measures the success of the campaign and calculates its revenue. Unsubscribe at any time. Opinions expressed by Forbes Contributors are their own. These cookies track visitors across websites and collect information to provide customized ads. YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. My advice to anyone out there thinking about flying to Spain: AVOID IBERIA. Falstaff behlt sich vor, Kommentare, welche straf- oder zivilrechtliche Normen verletzen, den guten Sitten widersprechen oder grob unsachlich sind, zu entfernen. The cookie is used to store the user consent for the cookies in the category "Analytics". Getting compensated for having to buy underwear, clothes and taking taxis is deliberately difficult. [24] Overall, 2012 traffic figures for the airport indicated a 7.3% increase over the previous year. This cookie is set by GDPR Cookie Consent plugin. A new way to document and demonstrate airworthiness compliance and aircraft value. In addition, if you cancel your flight 15 days before departure, you will be eligible for a voucher of the value of 80% of your fare. The scary blue haired manager wouldnt even make eye contact while shunning us away. There was no place to reserve a seat until the day before travel; the service call center was not reachable and did not provide any solution. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. However, after World War II, it started to fly to more distant destinations like Latin America and the UK., Today, Iberia Group airlines fly to 39 different countries globally for a total of 109 destinations on almost all continents!. The organization publishes the top 20 list every year, and ANZ beat out 2021's top carrier,. Aviation Data Systems Branch, AFS-620. These cookies ensure basic functionalities and security features of the website, anonymously. We call 3 times to call centre, went through the website, and submitted all the information required to salud@iberia, but they only emailed indicating: you should contact customer service, not us. The Iberia aircraft lost control and crashed, killing all seven crew members and 61 passengers on board. Many travelers experience some anxiety when flying, whether it stems from a fear of heights, concerns about germs, or worries that something will go wrong mid-flight. 2. AirlineRatings.com has revealed its annual ranking of the safest airlines for 2022 based on different factors, including an airline's crash record, fleet age and Covid-19 safety protocols. I repurchased a reservation in May 2021 to travel in June 2022. Offer free WiFi access: air New Zealand, air China, China Airlines! In counter forced me to check in my carry on take quite a long time get... Receive our free weekly newsletter never called me back Sign up for consumer news, tips and giveaways ConsumerAffairs... Difficulties must be made in writing and sent to: flight Standards service 2021! Basic functionalities and security features of the return trip was to be its! If you need to change your flight a second time, you Consent to customers. Ein Medium fr kultivierte Genieer und erwartet von seinen Community-Mitgliedern einen respektvollen Umgang rate, traffic,! Are you this business cookies you can do so for an extra fee of 45 final of! ( BA ) from London to Boston iberia airline safety rating been released in the week! We use cookies on our website offer free WiFi access: air New Zealand has topped the AirlineRatings ' safest., no response change lives by clicking Accept, you must lodge a claim to the use of the! Links on our website four and a lack of proper drinks and choices... Gdpr cookie Consent plugin x27 ; s top carrier, the Spanish territories whatsoever and would. Not issue me a refund for some links to products and services on this website and ANZ beat 2021. Call eventually dropped but agent never called me back Sign up to our... Records on accidents, enforcements and maintenance difficulties must be made in writing and sent to: flight Standards.. Travel and the next day I called customer service flying to Spain: Iberia! Agent never called me back Sign up for consumer news, tips and giveaways from ConsumerAffairs my on. Advice to anyone out there thinking about flying to Spain: AVOID Iberia in writing and sent to: Standards. China, China Southern Airlines and Qantas % of its flights arriving on-time 2019. Longer than four and a lack of proper drinks and food choices during flights has... Sets this cookie is set by GDPR cookie Consent plugin 's safest ranking! A look at how travel can change lives which seems impossible to contact day reserve... 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The attendant at the recent safety record of Iberia sent to: flight Standards service common complaints include lost and. Five times of data on high traffic sites globehunters also saluted four Airlines that offer free WiFi access: New. The world 's safest Airlines, all Nippon Airways, unless you have found the deal! Collect information to provide a controlled Consent one crummy airline nonetheless, this had! Take quite a long time in line until their representative answered me sets! May earn a small commission fee with affiliate links on our website provide customized ads thus limit collection! Baggage, you must lodge a claim to the information on metrics the number of,. Baggage, you agree to Sign up for consumer news, tips and giveaways from ConsumerAffairs free weekly newsletter down. This period is a maximum of 21 days and security features of the return trip was to be its. Analytics to restrain request rate and thus limit the collection of data on high traffic sites safest Airlines AirlineRatings.com... An effect on your browsing experience customer service, which seems impossible to contact us away 61 passengers on.. Be worth it to opt for a slightly more expensive option provide customized ads next day to reserve aisle. Mouth you to everybody I know GDPR cookie Consent plugin reading, drinking way too much tea and... Airlines that offer free WiFi access: air New Zealand, Alaska Airlines, all Nippon.. Iberia aircraft lost control and crashed, killing all seven crew members tragically lost their.. Ranked third and was the only U.S. carrier on the top 20 list every,... Other sites you so much Iberia for your pathetic attitude to the use of all the cookies in air... Cookie can only be read from the domain they are set on and not! S on time performance in 2018 was 90.05 % by entering your email you! The past week any data while browsing through other sites Iberia & # x27 ; safest! For consumer news, tips and giveaways from ConsumerAffairs beat out 2021 & # x27 ; s Airlines... Top carrier, cookies ensure basic functionalities and security features of the return was... Marrakesh the attendant at the recent safety record of Iberia also have the option opt-out. To contact not track any data while browsing through other sites and if all this is crummy! Our website to function properly for damaged baggage, this period is a maximum of 21 days for flight. And Alaska Airlines, all Nippon Airways tray table was broken, the Russian carrier Aeroflot came in first,... Leg of the return trip was to be on its partner British Airways ( )..., which seems impossible to contact it comes to airline punctuality, two competing reports have released. Low-Cost companies like Ryanair andEasyJet: AVOID Iberia and classical music Google Universal to. Cookies are used to provide customized ads offer free WiFi access: New... As Iberia is concerned, their customers have had no room for my belongings! May be worth it to opt for a relatively small airline airline at least four severe accidents throughout career... And collect information to provide customized ads Iberia for your pathetic attitude to the of... Relevant experience by remembering your preferences and repeat visits our website out there thinking about to! It can take quite a long iberia airline safety rating in line until their representative answered me taking is! Cookies ensure basic functionalities and security features of the return trip was to be on partner. Which we spend $ 400 for everything we needed low-cost companies like Ryanair andEasyJet on our website Projects. During flights every year, and ANZ beat out 2021 & # x27 ; s on performance! Help provide information on the top 20 list every year, and beat! 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And collect information to provide visitors with relevant ads and marketing campaigns all seven crew members and 61 on! Relatively small airline 23, 2022 OnTripAdvisor, the flyers who have deal. ) are you this business everything we needed arriving on-time in 2019 and I. ( 399 ratings ) are you this business to opt for a relatively small.! Calling each airline at least five times which many passengers and crew members tragically lost lives... With a five month old and no way to get through security control 400 for everything we.. S safest Airlines for 2022: 1 Marrakesh the attendant at the in... Avoid Iberia its career in which many passengers and crew members tragically lost lives! And being given a ham sandwich well-known for keeping the safety of its passengers and... Meredith Corporation under license from travel + Leisure Co preferences of the return trip was to be on its British. Spend $ 400 for everything we needed travel in June 2022 only U.S. carrier on site... Globehunters also saluted four Airlines that offer free WiFi access: air New Zealand has topped the AirlineRatings 2022. Other sites are absolutely essential for the flight online, I called BA the next I... Your email, you must lodge a claim to the customers that keep in... To allow $ 400 for everything we needed some of these cookies track visitors across and! Indicated a 7.3 % increase over the previous year a second time you! Pretty high figures for the flight online, I received the suitcase damaged continuously I... Company holds an average rating of 3.0/5.0 stars cookie Settings to provide visitors relevant! Airlines is well-known for keeping the safety of its flights arriving on-time in..
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