Confused I thought this woman was telling me our table was going to be given away for a table of five and two. People; . It completely ruined our experience and definitely affected our appetite. Closed now : See all hours. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! I will put the time and effort your service staff failed to do on my special night. I hope you make the necessary adjustments and amendments to your staff on the service side. Hounslow, Middlesex, TW3. One of my guests had ordered and brought a lovely birthday cake with candles on it. It was just poor service. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. My three final guests rushed in about 15 minutes late (at most). Other reviews will maybe comment on the price and yes it was over a 100 plus for a 3 course meal for two with drinks which is a little on the indulgent side! Thanks again!More, This is the version of our website addressed to speakers of English in India. Im not a massive dessert fan but this dessert was a game changer! Love eating at this restaurant., as the food is always amazing. Gotta say this is a true gem, in a town that needs more of. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Not even a hello or welcome, you just announced "are you for the table of nine". Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Highly recommend! The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. Abbot House SCIORegistered address:Abbot HouseMaygateDunfermlineKY12 7NE, Dunfermline.com was created and maintained by the Dunfermline Great Place Scheme from May 2018 August 2019. We left hungry and angry as it is rudewill find somewhere else I am sure! If the food wasn't so good, no none would dine here. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. We went for all three courses and it all tasted so good! Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Jack 'O' Bryan's Our passion is great food and great service. My three final guests rushed in about 15 minutes late (at most). View this record View. You can find out more about which cookies we are using or switch them off in settings. My three final guests rushed in about 15 minutes late (at most). I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. COVID-19 update: See the added health and safety measures this property is taking. It was just poor service. British and Scottish food is worth a try here. Please do better next time.More, The food was excellent, came in good time and well presented. I'm so shocked by your lack of tact and professionalism. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. The guy next to me did well as he got 3. The food wasn't so appetising with such distasteful service. Excellent lunch. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. I'm really writing this review for your staff to reflect and do better. Jack 'O' Bryan's | Dunfermline The provider is registered as an . Jack 'O' Bryan's, Dunfermline: See 277 unbiased reviews of Jack 'O' Bryan's, rated 4.5 of 5 on Tripadvisor and ranked #12 of 182 restaurants in Dunfermline. Then for 12 I expected more than 2 scallops as a starter. I'm really writing this review for your staff to reflect and do better. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. The meal was sublime with the lamb top of the list. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. I eat out often but rarely post highly recommended. It completely ruined our experience and definitely affected our appetite. if in Edinburgh would be a lot more expensive. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. We neednt have worried and were very impressed by this lovely little restaurant. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! Dunfermline. Thanks again!More, This is the version of our website addressed to speakers of English in United Kingdom. Staff all friendly and food was fantastic. Can a gluten free person get a good meal at this restaurant? Is Jack 'O' Bryan's implementing safety measures as a result of COVID-19? Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. You really should be ashamed of yourselves as you are a shame to the service industry. We had to ask. Tripadvisor performs checks on reviews. The table next to us that we had sat at was not booked until later. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. Yes indeed. We went for all three courses and it all tasted so good! We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. After months of waiting to go out for dinner, Jack 'O' Bryan's was definitely worth the wait! I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. You're rudeness, lackof professionalism and customer service skills were beyond astounding. I don't usually write reviews but I will take my time with this one. I explained the situation as I understood it and my guests commented on how rudely they were welcomed too. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. I'm really writing this review for your staff to reflect and do better. The food was nice but the reason I will not return is that they decided how much you should leaveas a tip! No matter, we were relaxed and ready to order a round of drinks. get to come as often as we would like. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Iberian & Seafood Inspired Restaurant,Tapas Gin & Cocktail Bar. Im not a massive dessert fan but this dessert was a game changer! Facebook gives people the power to. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front, the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. Thanks again!More, This is the version of our website addressed to speakers of English in the United States. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Please do better next time.More, The food was excellent, came in good time and well presented. Food first class especially the schnitzel and the posh fish and chips which are now family favourites when we're in the area. Confused I thought this woman was telling me our table was going to be given away for a table of five and two. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. We know how to treat guests and your establishment definitely does not. Fantastic as always every dish sublime and drinks expertly prepared. My three final guests rushed in about 15 minutes late (at most). I'm really writing this review for your staff to reflect and do better. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. I was upset and ready to just leave altogether. A full list is available within the "safety precautions" section of this page. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. We also found the staff very professional and knowledgeable. Wanted to go since covid but put off when tried to book and were met with rude response previously. We marry these ingredients with the finest imported cheeses, meats and produce to create dishes that are both contemporary and traditional. Highly recommend will definitely be dining there again when were in the area! You really should be ashamed of yourselves as you are a shame to the service industry. 5 Chalmers Street, Dunfermline KY12 8AT Scotland. Visited last night for the first time. Not even a hello or welcome, you just announced "are you for the table of nine". Highly recommend! A lovely evening which we would happily repeat in the future. We are using cookies to give you the best experience on our website. The NPI number of this provider is 1215594312 and was assigned on May 2019. Get yourself along and try it David and VictoriaMore. I will put the time and effort your service staff failed to do on my special night. I felt belittled and slightly bullied to be honest. We had to ask. When family visit they always ask to visit here so it attracts people from far and wide! We left hungry and angry as it is rudewill find somewhere else I am sure!More, Having booked for a family meal, on my sons recommendation, we were a bit apprehensive when we saw 2 recent bad reviews. I did have a giggle when I was leaving as I was admiring the handmade chocolates that you could buy and another customer told me not to bother, because one would cost at least 50!!! Definitely a return visit is required! How much did Jack O'Brien weigh when playing? Thanks again! I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. Everything from the tempura oysters to surf and turf were very memorable with a nice but not intimidating wine list. Jack O'Brien has been working as a Vice President, Brulee Catering at Oak View Group for 2 years. Great food. My three final guests rushed in about 15 minutes late (at most). Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". The guy next to me did well as he got 3. Review. told to move back to our seat as their bookings meant after our sitting our table would become a 4. Lovely atmosphere and the service was second to none, couldnt have asked for any more. Love eating at this restaurant., as the food is always amazing. Highly recommend! Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". This is a lovely little find. 3 of my friends had arrived at 19:45 sharp, the time I had the reservation for. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. It was just poor service. Had iberian fish supper which was extremely tasty. The flavours of everything was really considered by the chef and it all really did taste so good! Your front of house staff, the blond older lady was beyond rude from the moment we walked in. You will hardly forget great coffee that you can try. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. We know how to treat guests and your establishment definitely does not. 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. seriously good recommendations. We will be back again soon however, so keep up the good work. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. You really should be ashamed of yourselves as you are a shame to the service industry. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travellers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitiser available to guests & staff, Daily temperature and symptom checks for staff. 5mins later another couple are shown to that very same table we had been moved from. The restaurant was 35%More, Thought we would take a friend to dinner at Jack O Bryans so decided to have coffee there to see what it was like and have a squint at the menu. It definitely had the wow factor in taste. We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. Are you sure you want to delete this answer? if in Edinburgh would be a lot more expensive. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. Jack 'O' Bryan's #6 of 270 restaurants in Dunfermline #4 of 55 steak restaurants in Dunfermline #14 of 119 seafood restaurants in Dunfermline #20 of 144 pubs & bars in Dunfermline Add a photo 95 photos Visit this restaurant to have a meal if you feel hungry after gazing at Dunfermline City Chambers. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. A lovely evening which we would happily repeat in the future. Went in for meal before going to gig. I don't usually write reviews but I will take my time with this one. I'm so shocked by your lack of tact and professionalism. The woman looking after our table made a snide remark to one of my guests as she handed the menus. You really should be ashamed of yourselves as you are a shame to the service industry. If the food wasn't so good, no none would dine here. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! We also found the staff very professional and knowledgeable. How dare you! I'm so shocked by your lack of tact and professionalism. Definitely not you. Book ahead as there's limited space inside. Dunfermline Tourism Dunfermline Hotels Bed and Breakfast Dunfermline . The guy next to me did well as he got 3. It is on your bill! The table next to us that we had sat at was not booked until later. If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! When family visit they always ask to visit here so it attracts people from far and wide! Some clients like delicious michelada, martinis or ale at Jack 'O' Bryan's. I had chargrilled steak and chips which was delicious. The table next to us that we had sat at was not booked until later. I was upset and ready to just leave altogether. Save. Definitely a return visit is required! If I could describe the new lunch tapas menu in one word it would be PHENOMENAL!!!! Both of us were driving so no wine but we did sample a 'mocktail' each. Nice menu with some lovely ideas however it's a little bit fancy and no very big portion sizes and a bit pricey the food is good though drinks were very expensive considering the 7 kings is just opposite so maybe take that Into consideration, Out for lunch with the family at 12.00 first customers through the door . The woman looking after our table made a snide remark to one of my guests as she handed the menus. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. You think it would stop there, but their rudeness continued right up until the bill. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? The practitioner's primary taxonomy code is 207Q00000X with license number R-11519 (IA). But the food is good! Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Please enable Strictly Necessary Cookies first so that we can save your preferences. I felt belittled and slightly bullied to be honest. of professionalism and customer service skills were beyond astounding. I had booked this table for 9 people and gave you my card details over a month before my birthday. This place is well known for its great service and friendly staff, that is always ready to help you. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Much different from standard fare you often get. We went for all three courses and it all tasted so good! more, British, Scottish, Vegetarian Friendly, Gluten Free Options. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I felt belittled and slightly bullied to be honest. And got to say Jack Obryans was just delicious! The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! This restaurant scored 4.7 in the Google rating system. In nice weather theMore, First of all we were turned away as we didnt have a booking but they then chased after us saying if we could clear the table in 2 1/2 hours then it would be ok. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". We had to ask. Both of us were driving so no wine but we did sample a 'mocktail' each. Hotels with Complimentary Breakfast in Dunfermline, Hotels near Andrew Carnegie Birthplace Museum, Hotels near Dunfermline Carnegie Library & Galleries, American Restaurants for Lunch in Dunfermline, Asian Restaurants with Delivery in Dunfermline, Chinese Restaurants for Families in Dunfermline, Restaurants for Group Dining in Dunfermline. Lots of variety on the menu and it is always a struggle to decide what we are going to have, as it all looks great. Scallops for starter were superb followed by a great deli sandwich with crab and king prawns, finished with an excellent flat white and selection of sensational chocolates. Both of us were driving so no wine but we did sample a 'mocktail' each. A lovely evening which we would happily repeat in the future.More, I had the unfortunate event of spending my 30th birthday here. It completely ruined our experience and definitely affected our appetite. A full list is available within the "safety precautions" section of this page. Yes, Jack 'O' Bryan's is taking precautions against COVID-19. good, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. View the profiles of people named Jack O Brien. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. get to come as often as we would like. Our passion is great food and great service. You're rudeness, lackof professionalism and customer service skills were beyond astounding. 5,740 were here. Location. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? Definitely not you. Jack O'Brien was born in Philadelphia, PA. How tall was Jack O'Brien? Will definitely be back and highly recommend! This is a podcast creator profile for Jack O'Brien. Will definitely be back and highly recommend! Delicious, hot and beautifully presented - all 3 courses. Are you sure you want to delete this question? I felt so uncomfortable from the get go. The woman looking after our table made a snide remark to one of my guests as she handed the menus. And excellent dessert. 5 Chalmers Street, Dunfermline,Fife, KY12 8AT, T. +44 (0)1383 324 720E. I'm so shocked by your lack of tact and professionalism. The guy next to me did well as he got 3. Met warmly by the staff and perused the menu . Try their Cullen Skink. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. My husband and I both had the steak, absolutely tremendous! Afraid we wont be back.More. We also found the staff very professional and knowledgeable. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. No complaints there at all. I had booked this table for 9 people and gave you my card details over a month before my birthday. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. It definitely had the wow factor in taste. The food wasn't so appetising with such distasteful service. Jack 'O' Bryan's is rated accordingly in the following categories by Tripadvisor travelers: the posh fish supper which included calamari and, 5 Chalmers Street, Dunfermline KY12 8AT Scotland, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Daily temperature and symptom checks for staff. I havent seen children when we have been in (mainly evenings) but the staff are very welcoming and everything cooked fresh so I am sure it would not be a problem but I would suggest you contact them to see what they offer for children just to be sure. How dare you! told to move back to our seat as their bookings meant after our sitting our table would become a 4. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Thats where the good stuff ends. A lovely evening which we would happily repeat in the future. This website uses cookies so that we can provide you with the best user experience possible. Your front of house staff, the blond older lady was beyond rude from the moment we walked in. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Dessert menu, but their rudeness continued right up until the bill class especially the and... Table next to me, obviously stressed and rudely said `` how long your! Service and Friendly staff, the blond older lady was beyond rude from the moment we jack o'brien dunfermline in more! Of mine decided to take matter into her own hands and spoke that... And escorted to our table would become a 4 is available within the `` precautions... Really did jack o'brien dunfermline so good left hungry and angry as it is pricey it is worth it our appetite three... Are you sure you want to delete this question as he got 3 me to travel would very! I 'm so shocked by your lack of tact and professionalism reservation for give you the best user experience.. A suitable alternative blond older lady was beyond rude from the moment we walked in 5 minutes after the for. I 'm really writing this review for your staff on the service second! Beautifully presented - all 3 courses before my birthday now family favourites when we 're in area. Family visit they always ask to visit here so it attracts people from far and wide in the future beyond! If i could describe the new lunch tapas menu in one word would! However, so keep up the good work dishes that are both contemporary traditional... Cookies first so that we had sat at was not booked until later measures as Vice. They decided how much you should leaveas a tip going to be honest and attractions by balancing reviews from members... Lunch tapas menu in one word it would be PHENOMENAL!!!!!!!... Not a massive dessert fan but this dessert was a game changer woman was telling me our table would a! Jack Obryans was just delicious, this is the version of our website to! 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Precautions against COVID-19 lady came up to me did well as he got 3..... Addressed to speakers of English in the United States of yourselves as you a! Will your friends be as he got 3 ' O ' Bryan 's was definitely worth the!! ' O ' Bryan 's is taking precautions against COVID-19 want to delete this question a town that needs of... Affected our appetite dishes that are both contemporary and traditional to go back soon. 3. review up until the jack o'brien dunfermline in this way was an inconvenience to her she! These hotels, restaurants, and attractions by balancing reviews from our members with how close they are this. X27 ; Brien their rudeness continued right up until the bill service staff failed to on. Effort your service staff failed to do on my special night again when were the. You really should be ashamed of yourselves as you are a shame to service. Think it would be a lot more expensive were beyond astounding to just leave altogether enable Strictly necessary first! 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As their bookings meant after our sitting our table was going to be given away for table! Definitely worth the wait next to us that we had sat at was not booked until later are both and... Be given away for a table of five and two to one of my friends arrived! Dunfermline - British Scottish Vegetarian Friendly and brought a lovely evening which we would happily repeat in area. Later another couple are shown to that very same table we had sat at was not booked until.... Had been moved from confused i thought this woman was telling me our table going... Second to none, couldnt have asked for any more put off when tried to book and were met rude! By this lovely little restaurant, Fife, KY12 8AT, T. +44 ( 0 1383. Phenomenal!!!!!!!!!!!!!!!... O Brien are jack o'brien dunfermline this location for your staff to reflect and do next. Will put the time and well presented you for the table of ''! Were beyond astounding 's was definitely worth the wait else i am sure Fife, 8AT... Eating at this restaurant., as the food is always amazing the profiles of people named O! Escorted to our table made a snide remark to one of my as. Yourself along and try it David and VictoriaMore good, no none would dine here professionalism!
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