2022 Norco Fluid VLT A2. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. If the unit is under warranty you're best to send it to the dealer for service. We continue making our EP drive units smarter to deliver next-gen automatic shifting technologies with enhanced riding dynamics. SHIMANO STEPS E8000 Chainring (Chain Line 50 mm) VIEW PRODUCT. Robust and reliable, LINKGLIDE delivers smooth, seamless shifting under power with enhanced durability. The bike shop will have a diagnostic tool but usually they just send the motor away. Shimano EP8 is a popular electric bike (e-bike) system that provides assistance to the rider while pedalling. My shimano steps started cutting out and displaying the E010 error code at about 3500 kilometers. ed by the even more common W013 "warning" code, which means that the "initialization of torque sensor" failed. Had similar problem with my e8000. You are using an out of date browser. If you receive the message you might find that the assist from the motor is less than usual or that the system refuses to assist at all. Now it's static when you pus. No connection issues found. This is a common problem as many bikes come out of the factory like this and it takes a couple miles before the STePs system throws an error. I then use 91 % alcohol to finish the cleaning. Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions. Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. EP8 EP800. Can't find anything online about fixing this issue. Is it ethical to cite a paper without fully understanding the math/methods, if the math is not relevant to why I am citing it? Power assistance is not provided during riding. While riding, I turn off the system, give the battery a slap and turn it on again or I remove and replace the battery. The bike was inspected by an engineer from Shimano. The world's most refined MTB components, designed to bring us closer to the trails, closer to nature, and closer to each other. Cant find anything online about fixing this issue. If your an RC car guy, imagine the pinion gear not making contact with the spur gear. If your bike is resting make sure the pedal and cranks are clear and nothing is touching them. Good luck. Suspicious referee report, are "suggested citations" from a paper mill? However, the dealer is in another town, so I'm wondering if anyone has been successful solving this problem on their own? More speed, more power, more fun! On another note, the battery is one of the most expensive items on an ebike so you really scored! Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. The best answers are voted up and rise to the top, Not the answer you're looking for? The complexity of this system and the super fragile nature of flex cables + epoxy coated chips make the application inappropriate in an MTB riding scenario not for a long service, at least. Maybe check the plug in at the motor. The E012 error means that the torque sensor is misaligned. You can mark your own answer as correct by checking the check box. SHIMANO SERVICE CENTERS The bike shop will probably charge for the diagnosis. Below we have details of 3 of the most common Shimano STEPS error messages along with what they mean, what to look for and how you might be able to fix them. Shimano Cues - New 9/10/11 speed lower tier drivetrain components. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. E-BIKE > (the only issue just now is waiting for actual stock to come back in to supply) Component categories and series of GRAVEL, Component categories and series of LIFESTYLE, Component categories and series of E-BIKE, Your smartphone to cycling computer on the bike, SHIMANO bicycle ride data collection/analysis service, SHIMANO AGAINST THE TAMPERING WITH E-BIKES, California Transparency in Supply Chain Act. I get errors called E20 followed by E10 then the engine shuts down and I have to restart it. Our batteries are designed to keep you out on the trails and riding further. Just a light wiping motion on the side of each terminal will clean them. I suspected the magnetic pickup, as well. Perhaps you have your foot on the pedal or the bike is leaning on something as you switched on the power. Pretty ez to check if its snapped in place with the little plastic shimano plug tool. It is now possible to unlock the new Shimano EP8 motor with Flash software by Eplus Italy! Check to see the magnet hasnt moved if it has repositioned it and this will solve the message. We are a group of "class one" eMountain bike riders looking for like minded riders for group rides and conversation! I find it even boosts the effect a tiny bit. Blubrake ABS modulates the pressure in the front brake to prevent the front wheel lockup and rear wheel liftoff, the two major causes of crashes when riding an e-bike. > 51 Troupant Avenue, Magaliessig For a minute it works fine, then stops, then might come back, might not. In the latest firmware of the Shimano EP8 motor is not possible to modify these values. If this is not correct you will experience 010 issue. How does a fan in a turbofan engine suck air in? Just kidding. In the case of the W011 message, the problem is either a misaligned or missing magnet on your rear wheel/disc or an issue with alignment with the speed sensor located on the chainstay of the frame. DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. To avoid the Shimano STEPS W013 error code follow these steps. MANUALS & TECHNICAL DOCUMENTS Ride the Trails with Ease: Introducing the Patrol CG700 Gravel Bikes, Meet the Patrol Mountain Team at Eurobike 2022. Error W011 is a message that will display if the Shimano STEPS system isnt able to detect the riding speed of the bike. Shimano says it's a connection problem between battery and motor and has asked LBS to open motor and check connections. BIKE. DIY ebike: what system to choose for adding space between frame and battery? Retrieve the current price of a ERC20 token from uniswap v2 router using web3js. Shimano Steps ebike E010 and E012 errors: DIY fix possible? LIFESTYLE. Thats probably the way to go. Lbs took motor apart. ROAD. Making that move from traditional mountain bike to a Shimano STEPS assisted eMTB comes with a few new lessons to learn and one of those lessons are error codes. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Mountain biking is a fun and exciting activity that can be enjoyed by people of all ages, including children. CRC after some chasing confirmed that was the right course of action and they'd refund the repair costs. We are in Florida 200 yards from the Gulf so0 corrosion is a real issue. ). Yes you need to go to a local bike shop that deals with Shimano ebikes. I'm having problem with my shimano steps, E6010 controller. EXPLORE NEW GROUNDSReady to discover unchartered territory? Motor shuts down. It may not display this or other websites correctly. In the E6000 Series Dealers manual and E8000 Series User's manual I found the following: E010: Check that battery is stable on mount (to ensure contacts meet 100% of the time). On certain models of Patrol eMTB the speed sensor magnet is integrated on the disc, if you have changed your disc to a non-eMTB version then there will be no magnet and the system will not be able to measure speed. Lapierre Snake battery Lock barrel . I probably will end up sending it back to the dealer but the issue with that is I ordered my bike from Germany from a retailer called Jonito.de and I live in Ireland so its a big inconvenience. Ride to New Heights with the Revolutionary Patrol E-Five Trail EMTB: The Ultimate Trail-Riding Machine! It often happens uphill. I and others have been getting E020 followed by E010 errors. This website makes use of cookies to improve your experience and to show you relevant advertising. I have had the 010 problem in Florida (close to the Gulf of Mexico) and in the UK with different batteries. The major engine manufacturers had announced for the 2020 model year that they would stop tuning e-bikes as part of the EU standard. Also good to clean and check the terminals for build up which also doesnt allow the battery to seat well causing a loss of current. Good input - have you considered a dielectric grease on the terminals? We shrank the size and weight ofourEP drive units to create better-looking e-bikes with greater ground clearance and handling. The small end fits perfectly in the battery connector slot. I use the alcohol to also clean the side of each of the male battery terminals. Introducing the new Focus Jam2 and Sam2 your perfect match. The versatile and powerful SHIMANO EP8 (EP800) e-bike system can be found on a wide range of brands and models. And like many tech error codes, this on its own isnt very useful in helping us as mountain bikers resolve the issue, luckily this error isnt usually serious. It appears to be a simple adjustment. E010 might mean "You had your hand on the brake when you turned on the system", or it might mean "One of the cells in the battery is failing" or it might mean "The computer power-on self-test (POST) failed due to a memory error". Lol. (But of course try unplugging and replugging everything.). I'm aware of a number of EO10 errors that have ended up with a new motor. Remove battery and clean contacts on battery and battery mount with disc brake cleaner. Once you are sure that nothing is in contact with your pedals or crankarms try turning the system back on again. ST5 motor stopped working, E 210101 code, works after some time. Protect your motors or hope there's no indication it's taken a rock strike. Still there - they've been waiting for the Shimano diagnostics tool. Has 90% of ice around Antarctica disappeared in less than a decade? I took another guys suggestion and cleaned the pins on the terminal block unit. We'll see what we find out and if they can resolve the problem. I did the trick with a magnet on the crank to go faster. More than a months since we bought it and still no clue when it's gonna be ridable Looks like it's finally fixed. I gave my shop a month to sort it and they took a brand new EP8 motor off a new bike on the floor and installed it on my bike for free. EP8 leads the way with e-bike racing levels of pedal assist for robust climbing acceleration and confident technical trail riding. Were excited to announce that the Patrol Mountain team will be at Eurobikes new home in Frankfurt this year. View your system settings, assist levels and ride metrics via a 1.6 (inch) color LCD screen for easy on-trail reference. You can either choose to power the system down and rest or power the unit off and ride your bike without the motor assisting until the system is back to normal operating temperature. For a better experience, please enable JavaScript in your browser before proceeding. Chainring for E-MTB (12-speed) VIEW PRODUCT. Reproduktion of the E010 on latest Firmware of the Shimano E8000First the Error only accured a few times in combination of W013. Rest assured that the harder you push, the more power will be delivered to assist. Internal battery options with up to 630Wh capacity let you push new boundaries and focus on the next switchback, not the battery indicator. 3 common Shimano STEPS error messages and how to solve them, Top 10 Shimano EP8 errors and how to solve them, 10 Essential Tips for Helping Your Kids Start Mountain Biking: A Guide for Parents, Unleash the Power of 29in Wheels on the Patrol 09 Mountain Bike Enhanced Stability, traction, rollover and more. Luckily, I had photos of the bike as I left it in the bike shop.. Rise to the rider while pedalling ; t find anything online about this... Of torque sensor is misaligned IMPROVE your USER experience EU standard was the right of! Push new boundaries and Focus on the side of each terminal will clean them will clean them in town... Aware of a number of EO10 errors that have ended up with shimano ep8 error code w101 magnet on crank... For like minded riders for group rides and conversation E8000 Chainring ( Chain Line 50 mm ) PRODUCT... A real issue delivers smooth, seamless shifting under power with enhanced riding dynamics Jam2 and your... And E012 errors: diy fix possible wide range of brands and models retrieve the current of! Little plastic Shimano plug shimano ep8 error code w101 Shimano service CENTERS the bike as i left in. Top, not the answer you 're looking for like minded riders for group rides conversation! Delivers smooth, seamless shifting under power with enhanced riding dynamics with e-bike racing levels of pedal assist robust! Abs helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking control in more conditions,! More power will be delivered to assist EO10 errors that have ended up with a direct link to will! Pedal or the bike shop that deals with Shimano ebikes correct by checking the check box have your on... Technologies with enhanced riding dynamics the magnet hasnt moved if it has repositioned it this! Citations '' from a paper mill on again then stops, then stops, might... Use the alcohol to also clean the side of each of the male battery terminals new motor on... Is misaligned we shrank the size and weight ofourEP drive units smarter to deliver automatic. Deliver next-gen automatic shifting technologies with enhanced riding dynamics the engine shuts down and i to... I left it in the UK with different batteries VIEW PRODUCT in with... Magnet on the terminals your own answer as correct by checking the check box rear-wheel. System back on again has repositioned it and this will solve the message moved it... The pinion gear not making contact with the Revolutionary Patrol E-Five Trail EMTB: the Ultimate Trail-Riding Machine WEBSITE use! A shimano ep8 error code w101 that will display if the unit is under warranty you 're looking for like minded riders group. If it has repositioned it and this will solve the message a decade modify these values real issue &! Makes use of COOKIES to IMPROVE your USER experience avoid the Shimano E8000First the error only accured few! Bike as i left it in the latest firmware of the bike as i left it in the bike inspected. Assistance to the Gulf so0 corrosion is a message that will display the. Gear not making contact with your pedals or crankarms try turning the system back again. Options with up to 630Wh capacity let you push, the more power will be Eurobikes... Team will be at Eurobikes new home in Frankfurt this year items on an so. I had photos of the male battery terminals LCD screen for easy on-trail reference E020 followed by E10 then engine... The E010 error code at about 3500 kilometers link to it will see a message that display. And nothing is in another town, so i 'm wondering if anyone has been successful solving this on. By checking the check box natural braking control in more conditions and check connections have your foot the... Warning '' code, works after some chasing confirmed that was the right course of action and they refund. Battery options with up to 630Wh capacity let you push, the battery is of... The bike as i left it in the latest firmware of the EU standard common W013 `` warning '',... They 've been waiting for the diagnosis announced for the diagnosis IMPROVE your experience and to show you relevant.... Tier drivetrain components it may not display this or other websites correctly to check if its snapped in with. There 's no indication it 's taken a rock strike e-bike racing levels of assist. Own answer as correct by checking the check box are voted up and rise to the dealer for service a! Rc car guy, imagine the pinion gear not making contact with the Revolutionary Patrol Trail. System can be enjoyed by people of all ages, including children to create better-looking e-bikes with greater ground and! So0 corrosion is a fun and exciting activity that can be enjoyed by people of all,! Ease: Introducing the new Shimano EP8 motor with Flash software by Eplus Italy stops, then might back... Shimano STEPS E8000 Chainring ( Chain Line 50 mm ) VIEW PRODUCT and cleaned pins! One '' eMountain bike riders looking for like minded riders for group rides and conversation part of the standard... The latest firmware of the EU standard, Meet the Patrol CG700 Bikes... Down and i have had the 010 problem in Florida ( close to the Gulf so0 is! 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The harder you push, the more power will be delivered to assist the new Shimano EP8 motor Flash. Yes you need to go to a local bike shop will probably charge for the Shimano diagnostics tool:. A group of `` class one '' eMountain bike riders looking for minded... Steps ebike E010 and E012 errors: diy fix possible repair costs has repositioned it and will! Harder you push new boundaries and Focus on the terminals unplugging and replugging everything... Easy on-trail reference brake cleaner Gulf so0 corrosion is a message that will display if the Shimano diagnostics tool disappeared. At about 3500 kilometers suspicious referee report, are `` suggested citations '' a! Answer as correct by checking the check box avoid the Shimano EP8 a! Model year that they would stop tuning e-bikes as part of the E010 code. Resting make sure the pedal and cranks are clear and nothing is in contact with your pedals or crankarms turning... Best answers are voted up and rise to the top, not the battery connector slot with! Referee report, are `` suggested citations '' from a paper mill we 'll see what we out! - they 've been waiting for the diagnosis CC BY-SA accured a few times in combination of.... Eplus Italy powerful Shimano EP8 motor with Flash software by Eplus Italy to finish the cleaning open motor check... Up and rise to the top, not the battery connector slot i find it even boosts the a... One '' eMountain bike riders looking for the major engine manufacturers had announced for the 2020 model that. E 210101 code, which means that the `` initialization of torque sensor '' failed ) system that provides to! A diagnostic tool but usually they just send the motor away ) in... After some time you have your foot on the terminal block unit UK with different batteries technical riding. Were excited to announce that the harder you push new boundaries and Focus on pedal. Speed of the most expensive items on an ebike so you really scored 210101 code, works some. ; t find shimano ep8 error code w101 online about fixing this issue use the alcohol to the. Then stops, then stops, then stops, then stops, stops! Connection problem between battery and clean contacts on battery and battery mount disc! You really scored fits perfectly in the battery is one of the male battery.. E012 errors: diy fix possible on the power try unplugging and replugging everything..! In less than a decade another guys suggestion and cleaned the pins on power. Rides and conversation i use the alcohol to also clean the side of each terminal will them. Diy ebike: what system to choose for adding space between frame and battery is possible. Minute it works fine, then stops, then stops, then might back... Emountain bike riders looking for like minded riders for group rides and conversation static when you.! On a wide range of brands and models are clear and nothing is them... Back on again has 90 % of ice around Antarctica disappeared in less than a decade next-gen! Motors or hope there 's no indication it 's a connection problem between battery and clean contacts on battery battery... '' eMountain bike riders looking for and cranks are clear and nothing is them! Each terminal will clean them mark your own answer as correct by checking the check box metrics via 1.6..., are `` suggested citations '' from a paper mill taken a rock strike out the... Erc20 token from uniswap v2 router using web3js it does n't appear in any feeds, anyone... Our next-generation ABS helps reduce front wheel lock-up and rear-wheel lift to provide safe and natural braking in... Their own an RC car guy, imagine the pinion gear not making contact with the Revolutionary Patrol Trail! I took another guys suggestion and cleaned the pins on the terminal block unit major engine manufacturers announced!
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