If the plate is upside down, the stove will not feed pellets correctly. When the following things happen, error code 3 shows up on the display. Many stoves have a hopper lid switch in-line with the feed or the pressure switch, make sure the hopper lid is closed when troubleshooting. Moreover, as this pellet stove is EPA-certified, it is guaranteed safe to use and environment-friendly. Replace worn components and clean as necessary. You might notice your pellet stove feeds the firebox, but the pellets dont burn, resulting in overfeeding. Jonathon is a mechanical engineer with over ten years of experience in the HVAC industry. Always make sure to disconnect the hopper lid switch when troubleshooting a pressure switch. Step 1: Press the OFF button on the stove. unhook the hose leading to the vacuum switch and GENTLY suck on it until you hear it 'click' shut. Click Here to be taken to our contact form, be sure to have your make and model information handy! If the bearing is spinning with the shaft, or if there is an accumulation of dust under the auger motor in the mechanical area of the stove, your bearing is bad. Clean the burn pot of any unburned fuel and try again. Ashley Hearth products are designed in various styles, finishes, and fireboxes to meet different consumer preferences. . All Right Reserved by FIREPLACEHUBS. When these fail, the stove usually shuts off. If you left your stove plugged in during the offseason, or if it has been plugged in since the last time you used it, and you had a power surge, these switches can sometimes roll out and need to be reset. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Please read this entire manual before installation and use of this pellet fuel-burning room heater. Are your pellet stoves guaranteed safe to use? If the decal cracks, it can prevent the buttons from popping back up. US Stove Ashley EPA Certified 2200 sq ft Modern Wood Pellet Stove 40 lb. Love your modification to pellet bin I would imagine you bypassed the lid switch? They are designed to deliver the highest quality performance without any compromise on value. Take care that the connection between the pressure switch and the firebox is free of ash and obstacles. When the heat from the igniter is hot enough, the pellets will start to combust. The APC4000B offers a simple-to-use digital control system for easy heat adjustment. In case your blower runs all the time, the problem is most likely your heaters heat sensor, thermocouple, control board, or wiring. You should call in a professional to help you with this one. If this is not the case, adjust the door catch and/or replace the door gaskets. You might notice the blower comes on, then turns off, perhaps followed by the system shutting down. If this was the problem, we need to figure out why. If nothing works, consult a professional for assistance. If your stove has a hopper lid safety switch, this switch will be in line with the feed circuit. Ashley Hearth stands by the principle Quality and Value. 13hrs came and went still had pellets in the stove but needed to reload before going to work. We cover Gardening, Yard, DIY, Around the Home, and of course, our cream of the crop Product Reviews. You are using an out of date browser. Fix any errors that were made and make sure every connection is snug. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. Break up pellet jams with a fireplace poker and remove them when the stove is . As if that wasn't enough, when you use the stove, the thermostat doesn't work, it just keeps burning and burning no matter what temperature it is set at; the stove goes through about 20 lbs of pellets in 4 hours. Always make sure the exhaust blower is spinning. Ashley pellet stove error codes have different meanings. If nothing works and the stove will not power down, there might be a problem with the controller. This can cause unusual problems like the auger motor spinning continuously or not at all. Numerous Ashley pellet stove reviews online also tell that these two models are remarkably similar. However, if you cant determine the cause of the alarm, check your manual for more assistance. An electronic heating element is used initially to heat up the pellets until they flare-up. Likewise, a dirty vent or stove may restrict airflow, causing the stove to run for a very long time as it tries to cool down. Remove all foreign objects from the feed tube. If all pellets in the burnpot have burned up and theres no residual fuel in the burnpot, one of three things is happening; 1. So, since there isnt enough air in the system, it cant burn the fuel as fast as the stove is feeding it in, resulting in unburned pellets. The power was cut to the stove while it was running. If there is too much dust, the small number of pellets needed to sustain the fire may not be enough fuel. VIEW ON AMAZON . WHAT MAKES ASHLEY PELLET STOVES UNIQUE Unique from all others, Ashley offers some of the most compact-sized units that utilize the same heating units as the larger models. So, if you are facing a lazy flame, stove shutting down, no flame, pellet feeding stopped, or blower malfunctioning, read our guide to solve these issues. Avoiding pellet stove problems. If all the other components in the pellet stove work then the problem is usually a bad control panel or circuit board. How to Pick a Pellet Stove for Home Heating, Troubleshooting a Raypak Digital Pool Heater, United States Stove Company: FAQ: Pellet Stove (5500/5510), United States Stove Company: King/Ashley Pellet Stove Models 5500/5500M/5500XL Owner's Manual, 12 indoor plants you dont need a green thumb to keep alive, Trouble Keeping a Pellet Stove Lit on Low, How to Eliminate Build Up in Pellet Stove Burn Pot. For those, who have a perpetually running blower, you need to ensure that your heater is wired correctly. This pellet stove is powerful enough to deliver heat to rooms of up to 2500 square feet. When a TSTAT calls for heat, basically, the switch is just closing two contacts. Or, it could point to a blocked flue. This is often due to an imbalance in the fuel-to-air ratio, which can be caused by a blockage in the auger or a failing auger component. Since this problem mimics the same issue as an E2 code, follow the instructions in the How To Fix It section of E2 codes. The stove works through a software-driven control board. The vacuum switch keeps track of how much vacuum is present in the firebox. Examine the ashpan, doors, and other openings for air leaks. As a result of the minimal air modification, the sensors are unable to receive enough heat. Shorted ignitor or faulty ignitor causes this error code to flash on your pellet stove. Pellet stoves may develop a built-in problem over time. You can try contacting Ashley pellet stove customer service or a local repair provider when any of the above steps havent fixed your stove. Prices, promotions . If there is nothing wrong with the power outlet and the cable, you need to check the wiring. For example, it might notify you by causing the light to blink red four times. However, we have learned that bigger hoppers require less refilling, which is why modern stoves have bigger hoppers. Straightforward Solutions If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing "A" on the display, make sure the door is securely closed. Ensure the air-to-pellet ratio is within the manufacturers range, as this can also lead to a hotter burning stove. COPYRIGHT 2023. Youll have to clean up the blocked auger to fix this issue. Continue with Recommended Cookies. This is rarely the culprit, as they rarely fail, but check this component if nothing else works. As an Amazon Associate I earn from qualifying purchases. The control board delivers a set fuel amount from the hopper going to the burn chamber. Amazon.com: Ashley Pellet Stove 5660 Parts 1-48 of 135 results for "ashley pellet stove 5660 parts" RESULTS Price and other details may vary based on product size and color. But if your hopper isnt empty, you need to check the auger output for any blockage or failure. All Ashley Hearth Stoves major parts are covered with the warranty. It produces more energy as compared to the traditional ones, keeps things compact inside your house, fits in small places easily, and creates a cozy environment. Check the gaskets along the doors, the ash pan, and the hopper lids for air leaksrepair leaks as necessary. Your feed system isnt dropping the pellets at the correct rate. Many stoves that are sold in box stores or online use unshielded switches in the hopper. When youre running the stove and the stove runs out of fuel, this error code will show up on the screen. Most owners manuals will have instructions on how to set this, but closing it a bit should allow the system to burn the pellets slower so that they do not burn up between fuel cycles. Thinking about your query about why my pellet stove stops working, were here to help you covering all common Ashley pellet stove problems and their simple solutions. The pellet 5510 that comes with Ash Pan is manufactured by the oldest stove manufacturer in North America. You might notice the burnpot is empty after shutdown, its full of unburned pellets, or its partially full of burned pellets. You can do it on your own. The probable reasons why your pellet stove may not be working are given below-. This will be correct for . Ashley Pellet has been around for decades. If youre unsure how to complete this task, enlist the help of a certified technician. Find My Store. This pellet stove delivers the same heating capacity just like other standard-size units. The Pellet Mill - Pellet and Multifuel Stoves, Quadra-Fire Santa Fe, notes from 12 years running. Check for air leaks to ensure air isnt escaping through other parts of the system. Sometimes, stoves which use a digital controller with a plastic decal on the front can develop cracks on the decal. If your stoves blower turns on and off, it could result from overheating. 3. Check the feed motor, bearing, and plate for signs of wear and tear or dust accumulation. When this happens, it is called proof of fire and the pellet stove can move into run mode. All of Ashley Hearth stoves including the AP130 are EPA-certified. Additionally, all their unit models are EPA-Certified. Cause: This can happen when the auger motor has gotten jammed or gone bad. 10. Learn more about vacuum switches and troubleshooting in our videos below. Simply follow the manufacturers recommendations for routine cleaning and maintenance. Learn more, Facebook II Twitter II Pinterest II Linkedin. The AP130 is a high-performance heating appliance that is made to last solid years of use. The burnpot is full of partially burned pellets. The glass blackens in about an hour, and you can't get a good low flame, no matter how you set the fuel adjuster or fresh air intake. The power to the feed motor is being interrupted, 3. Ashley Hearth Products. If you go to start the stove and the stove turns on and then shuts off within 30 seconds of powering it up, the vacuum pressure switch in the stove may not be closing its circuit. If your heater is not properly installed, a house re may result. The biggest change was the auger motor. While you can pull the cord or let the system run out of fuel, its not safe to use these to shut the system down. Yes. So, adjust the damper/draft as necessary to increase airflow through the system. These Ashley pellet stove reviews provide everything you need to know about each stove unit. A fully closed damper can snuff out the flame before it can establish. The companys heating appliances provide up to 3000 square feet of heat. USSC offers parts replacement for Ashley Hearth pellet stoves. Check to see if the unit is plugged in properly. Manage Settings Customers experiencing Ashley pellet stove problems do not need to worry. When we mean one-stop, we mean everything. 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