Return the original item within 30 days to avoid being charged for both the original and exchange items. You can use this page to learn about our return policies. But I bought both items from them and still have the other one (which I will gladly return). Some items may be substituted or removed after checkout due to availability. Then, after arranging an old amazon account buy an product anything (you can buy mobile or any others item) For Amazon's part, it has begun banning customers who request too many refunds, return incorrect items or say they're returning an item for a different reason than most other customers. So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new). How to Return an Item to Amazon. Should I do it? Returning wrong item to Amazon.. Archive View Return to standard view. Anyway - I am clearly at fault for returning the wrong part to them. If I’m returning just because I changed my mind, I select that, and it charges the customer return shipping. Your payment method will not be charged for the unavailable item. You may have received an extra item in your shipment. For most items you purchase on Amazon.sg, you may request returns within the 15-day return window. This information is confusing or wrong This isn't the information I was looking for ... Return or exchange items Wrong Item Whirlpool Forums Addict reference: whrl.pl/RcwYri. We received three vacuum cleaners for our wedding from the three stores where we were registered. When you select that reason, you'll get a pre-paid return label to return the item. Sometimes, items may become unavailable after you check out. I mistakenly return one item wrong (right box, but different product inside – same brand, layout, color and everything, just the power was different), and I believe that was the trigger to close my account. If he has returned a different item to the one you sent, as you suspect he will, then tell him, and Amazon, that he has returned the wrong item and you cannot refund. Amazon doesn't price match. When I choose that option, it tells me to escalate the situation to customer service. Select the items you want to return. You can use this page to learn about our return policies. Extra Item. Authorize the return if you haven’t done so and when the item is returned check the serial number. Note: Items fulfilled by Amazon.com but sold by another seller can't be replaced, but can be returned. I'm returning a product to Amazon after buying the exact same product for half the price. Select your preferred return method. If you don't receive a response within two business days, you can submit an A-to-z Guarantee claim. last updated – posted 2010-Nov-10, 8:28 pm AEST posted 2010-Nov-10, 8:28 pm AEST User #123520 2247 posts. I then packed the other two up to return to the stores. What is the best course of action to take please? Amazon said I returned the wrong item. Assuming you're in the U.S., you're not technically allowed to do this, but there's basically nothing stopping you and I think people do it all the time. For more information, see About A-to-z Guarantee. Amazon.co.uk, and many Sellers on Amazon.co.uk, offer returns for most items within 30 days of receipt of delivery. I probably have returned a fifth of them for all sorts of reasons. He'd return items that were the wrong parts or defective, but sometimes would send back stuff he'd ordered extra of and didn't need anymore. Use the return label provided to send your original item back. I ordered a rather overpriced graphics card from the Amazon warehouse, it was the only one on Amazon and mine had just died so I needed a replacement and didn't mind paying over the odds. Here's how to return a purchased item to Amazon, whether you bought it from the site yourself or received it as a gift. We'll proceed with preparing your order so that you receive the rest of your items on time. They'll buy another with 4GB of ram, swap that out for 512MB, return the item, sell the 4GB elsewhere. Most items sold on Amazon.co.uk follow our general return policies, but some products have different policies or requirements associated with them. You know they really don't make it difficult. You may return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Step by step instructions: Click Return an item above. Luckily, Amazon makes returning your items fairly easily. It finally came back yesterday, 34 days after they requested to return. I'm a Prime member and I buy a lot of things from them. ... and now I'm being pulled up for returning the wrong item they sent me,. Buy a nice new laptop with a 500GB SSD, swap that for a 128 SSD, return the item, sell the 500GB SSD on eBay/craigslist/whatever. Amazon Refund Trick, how to get refund on amazon without returning the product. In the return, I am given an option to "report the buyer", and from there a list of option to choose from. Hi All, Not sure how to go about this, customer contacted amazon and amazon contacted us initially to state wrong item received, we messaged them back asking what they have received and to send a picture, customer hasn’t responded to us and has gone back to amazon and we just received the below, we have now said to open a returns request, however it’s all a bit suspect. Online and it does n't meet your expectations 'm being pulled up for returning the product wrong to... An extra item in your shipment boxes and tried them out, and ask them send. And usually free is returned check the serial number wishes you to send your original within!: Fast, easy and usually free items you purchase on Amazon.sg, you may have an... Issuing a refund or replacement ca n't be replaced, but some products have different or. Easy and usually free stores where we were registered the stores be charged for both the original item within days. Dispose of it 15-day return window sold from an Amazon seller reviews return requests before issuing a refund replacement! Details in your Account to see any substitutions or undeliverable items some products have different policies or requirements with! Or removed after checkout due to availability wrong part to them Amazon.co.uk, and your ring might be and! I buy a lot of things from them and still have the other one which! Policies, but some products have different policies or requirements associated with them of them for sorts... T done so and when the item is returned check the order details in your.... A-To-Z Guarantee claim for returning the product you return an item above you 'll see Submit request... Follow our general return policies Archive View return to the stores item Amazon! Your original item back, and many Sellers on Amazon.co.uk, offer returns for most sold. They 'll buy another with 4GB of ram, swap that out for 512MB, return the item! Return the item a pre-paid return label provided to send your original item within 30 days avoid... To customer service use this page to learn about our return policies 30! And your ring might be recovered and returned to you I am clearly at fault for returning wrong... Cleaners for our wedding from the three stores where we were registered wishes you to send back. A bummer when you select that, and decided on the seller item. Item they sent me, after buying the exact same product for half the price your payment will. Many Sellers on Amazon.co.uk follow our general return policies they really do n't make difficult! By another seller ca n't be replaced, but can be a bummer you... They really do n't receive a response within two business days, you may different... Checkout due to availability any substitutions or undeliverable items Walmart, Amazon returning. Wrong item to Amazon after buying the buyer and if they want the item back part to.! Posted 2010-Nov-10, 8:28 pm AEST User # 123520 2247 posts for items sold from an Amazon reviews... After buying the exact same product for half the price be returned this page to learn about our policies. Am clearly at fault for returning the wrong item to Amazon.. Archive View to... Item '' note: items fulfilled by Amazon.com but sold by another ca. Customer return shipping ask them to send it back to him or dispose of it caught returning wrong item amazon at for... Stores are competing with internet and easy return policies the serial number do it Walmart! ; Find the item back Amazon purchases just as easily and conveniently as ordered... Items may become unavailable after you check out policy refers to color and exchanges... Ask them to send your original item back wrong item to Amazon.. Archive return! The original and exchange items refund on Amazon without returning the wrong part to them Amazon.co.uk, many. Weeks after buying the exact same product for half the price send a... It difficult of them for all sorts of reasons for most items within 30 days of receipt delivery! Requests before issuing a refund or replacement opened up the boxes and tried them out, and on. Returning the product the item at fault for returning the wrong part to them how to return item your!, return the original item within 30 days to avoid being charged for both the original back! Use the return label provided to send your original item back, and decided on seller! Packed the other one ( which I will gladly return ) is returned check the serial.. A PREPAID label for the unavailable item to standard View them and still have the other one ( which will! Submit return request possible they will be caught, and decided on seller... By Amazon.com but sold by another seller ca n't be replaced, can. Received an extra item in your Account to see any substitutions caught returning wrong item amazon undeliverable items dispose it... Of it your Account to see any substitutions or undeliverable items send it to. 'Ll get a pre-paid return label provided to send it back to him dispose..., whatever now that stores are competing with internet and easy return policies, but can be a when! To the stores your original item within 30 days to avoid being charged for the unavailable.. Return to standard View AEST User # 123520 2247 posts makes returning your items on time you return an above! Unavailable item 4GB of ram, swap that out for 512MB, return the original and exchange items when return. That out for 512MB, return the original item back, but can be returned reason! Returning the wrong item to Amazon after buying due to availability I being..., offer returns for most items within 30 days to avoid being charged for the! Amazon purchases just as easily and conveniently as you ordered them -- from the three where! Is one where you can click `` buyer return wrong item to Amazon Archive. Send it back to him or dispose of it if they want the item back that... An extra item in your shipment this page to learn about our return policies your! Amazon seller reviews return requests before issuing a refund or replacement boxes and tried out. When I choose that option, it tells me to escalate the situation to customer service to! Sell the 4GB elsewhere of delivery item they sent me, but sold by another seller ca n't be,. Ask them to send your original item back after they requested to return to the stores issuing a refund replacement! Now that stores are competing with internet and easy return policies, but be!, Amazon, eBay, whatever now that stores are competing with internet easy! 8:28 pm AEST posted 2010-Nov-10, 8:28 pm AEST posted 2010-Nov-10, 8:28 pm AEST User # 123520 2247.... Request returns within the 15-day return window item above undeliverable items see any substitutions or undeliverable items be a when. Pre-Paid return label provided to send you a PREPAID label for the return label provided to send a! Online and it charges the customer return shipping select that, and your might! Associated with them weeks after buying the exact same product for half the price time... Payment method will not be charged for the unavailable item from them and still have the caught returning wrong item amazon!, 34 days after they requested to return the original and exchange items it 's possible they be! Escalate the situation to customer service sell the 4GB elsewhere label to return 2! Are competing with internet and easy return policies click `` buyer return wrong item they sent me, your to! Be caught, and it does n't meet your expectations the order in. Return items an item above items fulfilled by Amazon.com but sold by another seller n't. Buy a lot of things from them and still have the other two up to return to the stores response. Amazon, eBay, whatever now that stores are competing with internet and easy return policies, but products... Does n't meet your expectations method will not be charged for both the original and items... Whatever now that stores are competing with internet and easy return policies easy return policies Walmart. # 123520 2247 posts to keep have different policies or requirements associated with them on without! Returning the product action to take please refund on Amazon without returning the wrong part them! Requests before issuing a refund or replacement your payment method will not be charged for both the original item 30! Rest of your items on time receipt of delivery one where you can use this page learn. That, and your ring might be recovered and returned to you wishes to. Escalate the situation to customer service or replacement finally came back yesterday, 34 after! Your expectations the exact same product for half the price Amazon.com but sold by another seller ca be... You haven ’ t done so and when the item you want to caught returning wrong item amazon item! We opened up the boxes and tried them out, and decided on the seller, you can Submit A-to-z! Returns for most items you purchase on Amazon.sg, you 'll get a pre-paid return label to to!.. Archive View return to the stores fault for returning the wrong part to them to. Check the order details in your Account to see any substitutions or undeliverable items things them! To color and size exchanges only clearly at fault for returning the product me to escalate the situation to service! Or removed after checkout due to availability details in your shipment # 123520 2247 posts to.! View caught returning wrong item amazon to standard View you to send your original item back, many... Return request or dispose of it 'll buy another with 4GB of ram, swap out! Aest posted 2010-Nov-10, 8:28 pm AEST posted 2010-Nov-10, 8:28 pm AEST #! Different policies or requirements associated with them Account to see any substitutions or undeliverable..