Q sent me the wrong size in a LOGO item I ordered and tried on yesterday. Shop Wish.com today to save. Contact Wish customer service. The first time I saw the message “We’re sorry. Sent to me means that something was sent to you. Wish refuses to refund your money when you tell them you received an empty envelope. Shop today to see what kind of freebies you can add to your cart. In the drop down menu there is an option for returns. This is in the passive voice. Everyone loves Wish free stuff! I paid for an order and a received a package; it just wasn't the package I'd been expecting. Hello, go to your purchased items menu. There you should have a paid label from the seller (automatically deducted form the seller's account) for you to print and send the item back. To the right of said item there should be a drop down menu. It was … Wish uses the fake tracking number on the fraudulent envelope they’ve sent as their reason for not refunding your money. ... China “sending wrong item” scam Why on Earth would YOU pay for THEIR mistake? then to find out my order had been sent back, to wish, wish did not even let me know. When you buy with others on Wish.com, sometimes you get Wish free stuff. 3. I'm not asking about anyone's ethics or morals. The latest my-orders are in stock for 70-90% off! You can call Wish at +3 188 180 5250 phone number, write an email to support@wish.com, fill out a contact form on their website www.wish.com, or write a letter to Wish, One Sansome Street, 40th Fl, San Francisco, California, 94104, United States. 5. ... to which royal mail still did not turn up even though on the original day I was in!. I'm asking if there's some kind of legal obligation I have as a buyer to return a wrong item sent to me. Live and learn, but "it's the thought that counts" and i'm sure if he loves you he'll completely understand. 4. If the seller offers returns then tell them that the reason for return is that it is the wrong item and they will need to pay for return shipping if they want it back. 1 Votes. Wish.com mails you an empty envelope then marks your order as "delivered." Both are grammatically correct but mean two different things. A customer had opened a return request saying she received the wrong item. At the time I was a newbie to all this and didn’t realise the difference between the Marketplace and Amazon itself. complained about wrong item and website does not respond - rip off - avoid at all costs Reply. This item can’t be delivered to a Wish List or gift registry address” I hadn’t noticed the previous “Marketplace items cannot be sent to Gift Registry addresses”. From a non-mobile device, log into your Wish account through www.wish.com. It’s a scam. Hover over your profile name at the top-right of the page, and click on Order History; You may also click here to … To the OP, if you are buying your husband really only one "major" gift, from now on I think I'd buy it locally. If the seller sends you the wrong item it is their responsibility to pay for return postage. For example, you could say, "A mysterious package was sent to me." The reason for the return would be "wrong item sent". the same happened to me but i posted mine back and pay pal refused to accept my proof of postage which i sent twice ,then took so long to tell me my they had closed the case i cant even go to my bank to cancel the credit card transaction pay pal sucks.. 3 Kudos Rocky02. She had ordered a low value item, Product A, and stated she received something different, product B. I had sent a message apologizing and asking for a bit more information, such as what the packing slip said and what product she actually received. 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