Because our fire is completely holographically generated this means no smoke is emitted into your home, keeping the air cleaner and making for a much more healthy living environment. I can't say enough good things about my MagikFlame fireplace. I'm getting use to it as my wife loves decorating and my eyes are now focused on other things. The classiest part of the business is the communication, response speed to emails, answering the questions on the phone (yes you talk to, a real person every time) The website is informative and accurate. Everything was wonderful. pful diagrams. MGK-28-INSERT It looks absolutely beautiful in my home. We just love the ambiance of the fire without the heat. So do make that call, for your own sanity. They also offer Bluetooth capabilities for the conv...[Read Full Review]enience of using your smart phone in addition to your remote control or touch screen options. Full disclosure: it is obvious, especially when viewing from the sides of the room, that this is not a real fire. I searched & was excited to discover Magikflame. It is without a doubt, a fine investment in your home and is certainly going to stand the test of time. Kids weren't quite as ready to cozy up to it as they have been around a real fireplace of equivalent size. I ordered and had this shipped to Philippines. We have not yet used the heater. MAGIKFLAME IS AN EXCELLENT PRODUCT AND HAS FANTASTIC CUSTOMER SERVICE. I highly recommend this fireplace! I reall...[Read Full Review]y hoping that this issue is something that the company will resolve very soon. Bread® loans are made by Cross River Bank, a New Jersey Chartered Bank, Member FDIC. Only thing I will say is allow more than 30 minutes for assembly; took much longer but there were no co, mplications in assembling it. r. There was a tough learning curve at first, but Howard at MagikFlame provides extensive and patient support on all his fireplace sales. Everything was wonderful. MAGIKFLAME IS AN EXCELLENT PRODUCT AND HAS FANTASTIC CUSTOMER SERVICE. The heater does a good job warming the room. Any questions or help required after purchase, call their help line in the instruction booklet and ask for Howard. I had some concerns about my delivery and they added notes for the delivery company. We'll provide you with a code for your fireplace so you can unlock the free fish tank experience at no cost. Others rely on mechanical effects to re- produce flames. ever expecting and the company is outstanding. [Close Full Review], I love my electric fireplace. We are very happy with this product and completely satisfied with the service. The only downside is that the bluetooth app does not work with android devices. We received our MagikFlame Trinity Premium White Electric Fireplace Mantel & Insert with Sound and Heater, quicker than we had anticipated. The connections are tight, but a coast to coast trip can jostle things around. and at night I leave the lights on while watching tv, not only it makes a very romantic setting but also saves me energy. Technical support was amazing with even a follow-...[Read Full Review]up call from MagikFlame to make sure our fireplace was working properly. Glass was a little tricky but we called and Mike walked us through it and then we understood how to put it in. These are efficient electric fireplaces that use 100% energy-saving LED technology. Me and my family have had several electric fireplaces before but none can match the quality of the MagikFlame. It has added an unbelievable ambiance to our living room. [Close Full Review], We purchased this unit for our bedroom and wanted a unit that offered both a large mantle and fire place with a heater. [Close Full Review], I truly cannot say enough good things about this fireplace. It was pretty easy to assemble. The Cherry Wood is so beautiful. A quick call to Howard with MagikFlame’s Customer Support (we called late in the evening and instead of getting an irritating answering service Howard answered our call) most satisfactorily resolved the shipping damage to the top of the mantel. My husband and I just want to hang out in our room 24/7! Their customer service is amazing and Howard very patiently talked me through how to best install the holographic glass. By heating only the rooms you need cut your power bills. We were at a disadvantage for ven. A lot of engineering went into inventing it, and you pay for it, so not cheap. I would recommend because of the amenities it has over other brands but still think it's high priced. I researched electric fireplaces extensively before deciding on this product and there isn’t anything else like this holographic MAGIKFLAME fireplace out there. ATTRACTIVE AND PRACTICAL DESIGN: 28″w x 32″h x 12”d. A live person answered immediately and thoroughly both ...[Read Full Review]times. I bought my MagicFlame fireplace over a year ago and I am absolutely in love with it. This Christmas will be one to remember, thank you Magikflame! It was relatively easy to put together, and when I had some difficulty with the electronics, Howard the owner and inventor, talked me through every issue and solved them immediately. HD Sounds – The fireplace uses actual recordings of real fires for its HD sound effects. The quality is second to none. This Aphrodite mantel looks right at home in my Victorian-era house. You won’t get a more realistic electric fireplace. SAVE $253. 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