UPS has nothing on the USPS. It's right around the time of year that they stop giving a shit because they have far too many packages to deliver. Shipments that don't require a signature can be left in a safe place at the driver's discretion. Order confirmation shows a UPS tracking number, which then also shows a USPS tracking number. tracer/ driver follow claim takes 8 days to be processes. The sender has to take action in these situations. I cannot possibly be responsible for that. They just drop it right over and no one can come and steal it with out making some noise. But same thing happened to me TWICE within last 10 days. Hi, I got a couple of packages that was suppose to come today and it never did but I got a "your package has been delivered" UPS MyChoice notification and on the expected packages this was the delivery proof: "delivered: front door". What am i supposed to do? It may not display this or other websites correctly. Either way I;m assuming i won't see it anytime soon? I was home at that time - no door bell ring - and we don't have a side door. UPS is terrible. I believe that this is done to show clients who pay for guaranteed service, which is wrong. Though I was not in at that time, my roommate was, continuously for the entire morning, and he heard no … I never received a followup call or anything from UPS. Also, check with everyone at your address, as another person there may have received or … I already notified the senders (and got refunded for my purchases) but I would like to make sure future parcels will arrive at my address safely. Just cause of shit like this. Bruce ordered an Xbox 360 bundle from GameStop, but says the package never arrived. They thought they had a package stolen from them since it was marked delivered but nowhere to be found. If be pissed, too. Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival Problem is, the packages are not at our front door, we never saw a UPS truck around that time (we were home all day), and my dog didn't go ape-shit the way it does when someone comes within 30 feet of our driveway. If it's not at your door, not at the apartment office, and UPS is adamant that it was delivered, then the package was likely stolen. People will do crazy shit like this. Welcome to the Rabbit whole my friend, don't stay too long, or you may never find your way back. I'm wondering what kind of outcome I can expect from this "investigation" from UPS, and if they somehow delivered my package to the wrong place, will they take blame or will it be a loss for me? December 1: UPS tracking shows morning delivery to local post office. My Newegg package was delivered today at 12:41 according to the Fedex website (Left at front door. DVD shelving, leaving my 20's behind, and the desire to be "normal", Help Me Make Sense of This (Paypal and Ebay Chargeback Rant). I had this happen last year on a Saturday with FedEx, with the tracking information saying "left at back door", which UPS/FedEx NEVER leave things at the back door because it's not facing a main road, so I knew already it was more than likely misdelivered somewhere. We don’t have the time to wait 4 days for them to take action. If this was Amazon you would just call and they would refund you. It is no where by any front door. That said, how long has it been since you got this false delivery confirmation? ... and the two packages are stuffed into the back of the mailbox with my mail in front of it. Even if the package says left on porch or at front door. I called and when the guy came back he said he knocked and I just shrugged since. Invest in a fence. Namely, when the UPS driver completes the delivery, the package’s tracking status or a delivery notice (the UPS InfoNotice) should indicate where it is. It's unfortunate and one of the problems with living in an apartment complex. The tracking info stated they left the package at the front door, however there was no knock, no delivery notice, no package. tons of people order UPS all the time and it says delivered, and it doesn't show up for another 1-2 business days. I said no because it seemed like none of my business and I don't want to be responsible for it, but if you're friends with your neighbors maybe they are holding on to it for you? I know it's an old post. We usually just hear a loud thud when the box hits the ground near our door. UPS said it was delivered to my address at 10:19pm. Delivery companies say they're not responsible for reimbursement if the package was successfully delivered to the correct house. The part that pisses me off is i got the free game yesterday but, the console is missing. I had one package from Sephora delivered today by USPS (I didn't pick the 2-day UPS shipping option on purpose since I suspected that UPS was the one who delivered to the wrong address), and the package was sitting at my front door for a whole day. If you have a community mail box or an apartment mail box please check for your item there – and check the box for a key to the parcel compartment/locker. This time i was in my lobby and it says delivered, front door. You must be relentless. Parcelforce - Nov last year, Had 2 failed deliveries, card left through the door but with no tracking number. A package will not ever say "delivered" when it's still still sitting in a postal truck or at a post office somewhere. The estimated delivery date was 1/8, but when I checked "Track Packages" this morning it showed that the package had been delivered to my address, front door, at 10:30 this morning. If it's not at your door, not at the apartment office, and UPS is adamant that it was delivered, then the package was likely stolen. Things are pretty easy if you see this status. I live in an apartment complex. I sure hope you would be willing to help one more person. It's unfortunate and one of the problems with living in an apartment complex. It’s deceptive to tout a +90% on time rate when that is not occurring. Repeatedly ask for supervisors/managers. I called the UPS phone number and explained the situation and they had me talk to a local supervisor who clearly didn't care about the situation and refused to contact the driver to find out where he delivered the package. Call your local UPS … For a better experience, please enable JavaScript in your browser before proceeding. They say to contact CS, Shady people living in your area took it right off your doorstep. I contacted the UPS store directly, they say they wouldn't leave it on the front door and would leave it at the front office. In my area I have had similar issues with Fed Ex (about 3 times and I live in fairly small town), they said they delivered something and then it shows up a day or two later, because either they dropped it off at the wrong address and my neighbor brings it over, or say they delivered it but didn't and then like magic it … I got tracking information and it says it was delivered with an explicit time and left at my side door. Tell them you never got your package they'll pay for a new one. Or, the postal agent placed the key into the wrong mailbox. Tracking says it was delivered this morning at 8:50am. You are using an out of date browser. I called the post office and some guy said he'd contact the driver and get back to me. You are assuming the carrier is … They said they delivered it 30 mins ago but, I never heard a knock or anything, and they didn't leave it at the front office. they can look up by gps where the driver was when he scan and delivered it and where the truck was at the time, called smart stop.. if it was misdelivered they will attempt to recover it. Handled by UPS until local where it was handed off to USPS. Plenty of people find that even though USPS tracking says delivered but no package was found in their mailbox it’s only because the package itself was left at another doorstep, in the bushes, or set somewhere that they weren’t expecting. hey, thank you for the quick response!, do you know how good are their "investigations" are? I'm serious. My current one is a dick, never knock on the door, don't even drop off the package in front of my apartment and just put a note in the mail box. UPS is awful! Same happened with my PS4 last year, driver left it at my neighbors front door and they had it. granted, I live in a busy city, but this happens all the time at my company. Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. The UPS driver got distracted by a huge deer by our house and ended up delivering the package at the wrong house. Check out this "tracking information" notice I got from China: How long does international shipping take? Squeaky wheel gets the grease and all that jazz. No chance, nobody, no where and it said 540PM and i was in my lobby between 500 and 630. My previous USPS lady was awesome, always knock and on time. Basically the guy just drop the note in when he delivered my mail and don't even bother to walk to my apartment. A couple times UPS has asked me if I wanted to accept a package for my neighbor when they weren't home. Good luck dealing with Microsoft store customer service lol. What's the best action to take and prevent this from happening again? They blow me off, saying the package will be delivered the next day. JavaScript is disabled. New comments cannot be posted and votes cannot be cast. This happened to me with my PS4 last year and it scared the hell out of me. December 3: USPS tracking number shows no activity since it was originally set up a week earlier. Called and arranged a delivery for a specific day. Its a very quiet street. Press J to jump to the feed. My guy doesn't even knock. Hi, I got a couple of packages that was suppose to come today and it never did but I got a "your package has been delivered" UPS MyChoice notification and on the expected packages this was the delivery proof: "delivered: front door". USPS is worse. So you might wanna check your neighbors' houses when that happens. I immediately called UPS and explained that I was home, porch was in full view, no package had been delivered. I decided to walked down the street and found my package in the driveway of a random house just sitting there. Basically, the UPS shit head left my packages with some random asshole who lives in my apartment complex. No USPS stickers, just the UPS stuff. I was able to get Best Buy to re-ship everything I bought from them, but the rest of the items are gone. Waited in , then website says it had just been delivered to me. The driver lied for whatever reason he had to. Ordered a mouse from BB on Black Friday. From now on I get everything shipped to my office. This literally happened to me today as well. In this case it’s best to ask the customer if they have been able to check with any neighbors or household members to see if they picked up the package … sometimes you just get shitty driver. Package says "delivered" but UPS driver never came by. Did you check with your neighbors? I contacted the UPS store directly, they say they wouldn't leave it on the front door and would leave it at the front office. If no InfoNotice is present, it means the package either hasn’t been delivered or has been lost or misplaced. Am i basically screwed now? It’s always a good idea to check no matter what. Beautylish offers 2 day shipping with FedEx, and they are way more reliable. This parcel was not delivered to my door as the tracking says "in mailbox" which no one should have access to … Yesterday I was home all day, tracking says package delivered at 6:15 pm to mail room/front desk. It happened for two parcels within 10 days. By the time he returned at 7:40 that night, still no package, and no notice left on the door… but the online tracking information said USPS had attempted delivery at 6:59 p.m. This happened to me before. Thank you for your help! A signature doesn't help you though. I can only assume the storm door outsmarted him... that damn crafty entryway. On the morning of that day called up to confirm it was out for delivery, and asked for the tracking number as well. I'm fed up… Annoyed not sure who to call; BB, UPS or USPS. UPS says it left the package at his door and told Bruce … No package anywhere to be found. I'm worried now that the driver delivering packages in my area is not very good at their job :/. My package has not been delivered and it contains my sis-in-law’s outfit for her 50th bday party. All my packages delivered by lasership have been lost. My customer said, "...but I requested a woman". they will make 3 attempts to do so. A signature was required upon receipt and according to the tracking info the signature just read "Customer". Fuck this, that's my $356 down the drain. Mine was signed by the driver as "Customer" when it was "misdelivered" to the wrong address. I work from home and absolutely noone dropped a package here. UPS did this to me once basically the retard delivery person didn't know that the numbers in front of the street name corresponds to a house number and left the package a couple of houses down but said he delivered it to my house Once, they took it to a UPS store that we were supposed to go pick it up from but it took a fee calls to UPS to find that information out. The sad thing is it's becoming more and more popular amongst shit heads. Just keep bothering people until someone solves your problem. What to do if UPS tracking says delivered but no package? I'd hate to be in a business that requires shipping. UPS is weird. Talking to CS and they're being uncooperative. I ordered from the MS store. I try everything in my power to not have to use UPS. Nobody stole it. Same happened to me today. Live in a house with an atrium where they always open the front screen door and leave packages. I ship to an amazon locker any time I can. I was home. 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