However, you can make two separate bookings if the numbers are different. It appears your name is incomplete or invalid. Well send you regular emails keeping you in the loop of all our special offers, competitions and all things Tasmanian. Exceptional Circumstances Card holders are not entitled to the pensioner fare. You will need to provide the full length of your vehicle from end to end. Click here for full details about Spirit of Tasmania's amendment and cancellation fees. Ms Alexander said she hopes someone has found Ester and she is in a pound somewhere. At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. Do I need to provide tie-downs for my motorbike? When you arrive at the Security Screening please present your E-Ticket and Photo ID.For more information about travel restrictions to enter Tasmania, visitwww.coronavirus.tas.gov.au. They will be placed on a trolley for the voyage. You can add a kennel at the time of your booking. Yes, mobile phones work most of the way during the voyage. Ms Alexander said her dog was "already frightened, that would only make it worse". We were worried about taking our dog over on the ship because a dog recently passed away on the ship We got a. Booked a cabin for a family of 4 , a must if you want to travel in comfort. Yes. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. You can change your booking online at My booking. Looks like you signed up previously. Yes, Spirit of Tasmania is still operating its regular service between Melbourne and Devonport. Travellers entering Tasmania visitwww.coronavirus.tas.gov.auto keep up-to-date with the latest travel requirements. Here's what that might mean for you, Former fighter pilots training Chinese forces 'nipped in the bud', 'Momentous occasion': Spears taken by Captain Cook in 1770 to be returned home, Station master arrested after fatal Greek train crash where temperatures reached 1,300 degrees in burning carriages, Daily letter deliveries in the firing line as part of new Australia Post review, 'Devastated' dog owner pushing for change after claims pet died on Spirit of Tasmania, Travel and Tourism (Lifestyle and Leisure), Defiant Wilkinson lays out defamation defence, Ray has changed banks four times in less than a year and not by choice. A distraught dog owner is desperately searching for her beloved pet who went missing on the Spirit of Tasmania ferry. Holly Alexander's pet dog, a doberman and rottweiler cross named Ester, vanished over Bass Strait during a sail from Devonport to Melbourne on Monday night. Caravans, motorhomes/campervans and boat trailers. All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. Along the way you'll add passengers, any vehicles and accommodation. If you are travelling with a pet we strongly recommend booking a kennel. For further information please call Department of Primary Industries, Parks, Water and Environment on 1300 368 550. fish, yabbies, tortoises), worms, spiders, pigeons, doves and rodentscannottravel on board Spirit of Tasmania.For more information about bringing specific animal breeds into Tasmania, please visit the Biosecurity-Tasmania website. In the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed to travel.You can read further information about Carriage of Dangerous Goods here. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid.\nIn the event petrol residual is identified inside an empty Jerry Can or Boat Fuel Can the passengers must fill the container with water before being allowed totravel. One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. On Wednesday, Ms Alexander told ABC Hobart she walked around the cars parked in the ship's hold calling out the dog's name until early morning to no avail and while she was doing so vehicle alarms were going off and she "doubted [Ester] could hear me". For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog into Tasmania. Spirit of Tasmania moved its Victorian terminal to Geelong on 23 October 2022. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. A motorhome is also referred to as a campervan. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. However, relevant fare cancellation fees still apply if you wish to cancel your booking entirely. Got a story to share? {{booking.getDisembarkTime(legOfJourney, 'h:mm A')}}, {{ fee.description }}: {{ fee.price | money:false }}. To prepare for travelling with your pet please visit the Pets and Kennels page of our website and watch our Travelling with Pets video. As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. If you book a sailing on a pensioner fare, please have your Australian Pensioner Concession Card ready at time of check in. Picture: File TT-Line has moved to allay concerns about animal welfare aboard the Spirit of Tasmania following the death of a dog last week. No, there is no amendment fee when you amend your booking online. Shayla Phillips was last seen playing in a backyard with two dogs around 2.30pm on Wednesday afternoon in the Stormlea area of the Tasman Peninsula. Note: please bring your own extension leads. "In the meantime, the company is continuing to work with Holly in the search for her missing dog, Ester. For more information, call the Dogs to Tasmania Info Line on 1800 684 215 or visit the Biosecurity Tasmania website - Requirements for bringing a dog . Visit dpipwe.tas.gov.au for more details. Key points: Holly Alexander and her dog Ester were on ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. It was a great way to travel from Tassie to Melbourne. Please ensure you grab an overnight bag and any medication to take with you. Bedding is not provided, but you can supply your own bedding. Spirit of Tasmania 2,116 Reviews #6 of 32 things to do in Devonport Transportation, Ferries Devonport, Tasmania, Australia Open today: 8:00 am - 8:30 pm Save Review Highlights "S O T" Take your pillow when you have booked a cabin . At midnight during the crossing, she was notified that her Doberman rottweiler cross Ester, 2, had gone missing. You will be required to provide registration details of all towed units in addition to your vehicle. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. If you go to Manage my booking and enter your booking details, you can: Please make sure you are entering the last name of the contact name on your booking. A woman's beloved pet dog has incredibly escaped from her cage and vanished - while on board the Spirit of Tasmania. No, the Spirit of Tasmania service from Sydney to Devonport (Tasmania) ceased operation in 2006. For all special needs, please check in at least 2 hours prior to departure. Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. If amending travel dates (if still required) a new medical alert form is issued. The carer must travel on the same booking with the pensioner they care for. Yes, food and beverages are available for purchase. Now it's time to add your cabin to the package. Password and confirm password must be between 8-20 characters in length and. "They couldn't find her, they didn't raise any alarms when they were trying to get people to disembark or check their cars as they seem to think that she might of jumped in the utes or trailers.". If I amend my booking online, is there an amendment fee? Please help return Ester to her owner.". Are there connecting public transport services from the ship in Tasmania? Measuring height: Vehicle height must include roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.). The new terminal is called Spirit of Tasmania Quay and is located at 136 Corio Quay Road, North Geelong. There is no limit on how many times you can change your booking, within the ticket validity. Are all Spirit of Tasmania crew vaccinated? Check-in was easy, and we didn't encounter lines anywhere. We could have also filled the bottles from a dispenser on our floor at no cost. Visit the Biosecurity website or call. The form must be completed by the passenger prior to travel and lodged no later than 24 hours prior to check-in on the intended date of travel.You can read further information about Carriage of Dangerous Goods here. Multiple payment options are available online. When a passenger with mobility impairment is travelling with us and is attaching their wheelchair, scooter or gopher to the rear of their vehicle, we will not charge for the additional length. Book the same accommodation on your return? Watch more on the search in the video above If you wish to amend or cancel your booking, please amend your booking online or contact your travel agent or please call our Customer Contact Centre: Yes, all onboard facilities are open including the TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Gaming Station, Tourism Hub, Game Zone and the Kids Play area. We care about the protection of your data. Amendments are subject to availability. You'll learn that Spirit of Tasmania is so much more than just a ferry to Tasmania. You will need to provide the trailer registration at the time of booking. Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck. The Spirit of Tasmania has issued an urgent appeal for information over a dog that went missing from the vessel on Monday night. They are not climate controlled. If you are unsure, please report to the pursers at Reception on Deck 7. If you are travelling with an infant, you will need to bring linen for the cot (cot is provided free of charge). Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding. Please ensure the total height is measured correctly and the correct height is selected at the time of booking. If you require a cot, we recommend that you book an Inside Cabin rather than a Porthole Cabin, as the cots are better fitted to the size of an Inside Cabin. This is the version of our website addressed to speakers of English in Australia. As a member you'll enjoy the following perks: Alternatively you may request a callback from a member of staff to help you resolve this - we'll call you on the number on file. Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. You can read further information about Pensioner Eligibility here. All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. Should you find a lost animal please contact either Devonport City Council on 03 6424 0511 or the Dogs Home of Tasmania at Spreyton Racecourse on 03 6427 2178. Why did Spirit of Tasmania move to Geelong? Please make sure your first and last name have been entered correctly. "Despite a thorough search of the vessel, Ester has not been found suggesting that she may have left the vessel inside another passenger's vehicle or trailer. You can now view your trip history and access Sailors Club only special offers by signing into your account. Ship map can be downloaded here and are also available on board at Reception on Deck 7. If the animal is injured you can contact the RSPCA on 03 6427 2566 during business hours. Amendments made online must be made more than 3 hours prior to the scheduled departure time of your existing journey or the new journey you wish to travel on. Refund payments will be issued in the form of a new gift voucher; they will not be issued by cash, bank cheque or credit card. However, you need to include infants in your booking. Holly Alexander's dog Ester went missing on the Spirit of Tasmania on Monday night, January 25 and 26, 2021. Where in Geelong is the new terminal located? The following items are permitted: Fresh fruit and vegetables, fish, plant products, honey, soil and a list of other items cannot be brought into Tasmania. No, you cannot book this as a return booking. No Spirit of Tasmania no longer operates sailings from Station Pier, Port Melbourne. The petition appears to have been authored by a woman named Diane Caney without the knowledge of Ms Alexander, but the pet owner has since added her name to the list of signatories. frogs), birds, water-based animals (i.e. "I had put my dog in a kennel and checked it twice to make sure that the door was shut," Ms Alexander explained in a post on social media. I need to use medical equipment while on board, is there anything I need to do? Yes, all drivers board in their vehicle with their passengers. In the 2016 Australian census, more than 23,000 Tasmanians identified as Aboriginal, representing 4.6% of the population - higher than the national rate, where 3.3% of Australians identified as . Yes, however if you do intend to travel with firearms or ammunition, it is paramount you complete the passenger declaration form which can be downloaded from the our Conditions of Carriage. On Tuesday afternoon, Holly Alexander put out a desperate plea for help on a. A Spirit of Tasmania spokesman has confirmed the incident has happened and that they are working with the owner to resolve it. Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee. Refunds will be credited back to the payee in the same or similar form to their original payment. The petition included a list of demands, including: "In addition, TT-Line MUST fund a PROPER SEARCH for Ester," Ms Caney wrote. Cheques will be made out and addressed to the payee, based on the details provided at the time of the refund. Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.You can read further information about Carriage of Dangerous Goods here. The total height of your vehicle including towed items (caravan or camper trailer), roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) Please measure the full length of your vehicle from end to end. The voyage times are comparable to the previous crossing with the new route taking between 9.5 and 11.5 hours. I'd do it again in a heartbeat! Sign up for our newsletter to stay up to date. Recliners are still available for passengers looking for a low-cost accommodation option/ Alternatively, passengers can book a Private Cabin that accommodates 1-4 passengers. There is also a dedicated passenger drop off/pick up parking area at the front of the terminal. However if you are not a passenger on the ship, you will need to book through our Freight department. The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board. Can I access the vehicle deck throughout the voyage? No. "Not knowing if she's dead or alive is killing me. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. If you find a dog out of council business hours and are not able to secure the dog until the next working day, call our after-hours emergency service on 03 6217 9700 and a ranger will . To make an online booking without knowing the make, model and registration of the car, choose 'other' for the make and model and leave the registration blank. 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