Modems ranging in price from $89 to $119 are . So I unplugged this for about 10 minutes until it cooled off. The modem was designed to be positioned vertically, so it might not be suitable for wall mounting. 0 Cable Modem / AC1750 Dual-Band Router / XFINITY Voice. Larisa P. Hidalgo 10:13 pm on March 23rd, 2017 5. SVortex 5:32 pm on November 13th, 2017 6. My best guess is the design of the modem. Overheating is a major issue with both, but only when working over wifi. . How much you can expect to spend on a Comcast modem. Installation went fine, it activated, is receiving, everything works. If your modem is overheating, set up a fan next to it and keep it (the fan) running all the time. Answer (1 of 5): The biggest concern I've heard on Xfinity boxes has always been the Xi series companions boxes used with an XG series DVR or Hub boxes. If you have had the pods less than 30 days you can return for a full refund. Official Employee. The only problem is that at the 3m line the existing current cable modems overheat and burn themselves up . Comcast is going to replace the modem for us so tomorrow I'm exchanging it. Tags: modem overheating, repair internet connection. Closed. 2:37 pm on September 2nd, 2010 1. The one that sits in open air can run wifi for 1-2 hours before it overheats. Common symptoms of overheating are: . Common symptoms of overheating are: . Anyway, it is running hot to the touch. I have access to cable-TV. This can lead to overheating, which can shorten your router's lifespan. XB6-T overheating very badly. XB6-T overheating very badly. Sun, Nov 22, 2020 9:00 PM. My Isp recenty started offering a 3M cable internet connection . Generally, you want router temperature below 90 degrees Fahrenheit. Thank you for bringing this to our attention, have you completed any troubleshooting steps related to the drops in connection such as swaping the modem as suggested on this thread? Modem isn't overheating either. 524 Messages. Here's how I got Comcast to disable the WiFi radios completely. The SB6183 is best for internet speed plans up to 400 Mbps. 10 h ago. It is recommended that you clean your router (and modem) once a month, but . Internet. It is recommended that you clean your router (and modem) once a month, but . Cable boxes that get too hot, that lose signal, or that experience a power surge, for example, can reboot without warning. Possibly unnecessary story, tl;dr at the bottom I recently purchased a refurbished Arris SBG6700-AC modem/router/wireless ap to replace the comcast one that I've been renting. Things have. I have switched 6 Comcast modems with this problem. Regardless of which internet service provider you choose, you'll have to now how to identify the best of the best, and the best modems for Comcast enable efficient speeds at a reasonable price.. Hi! To get a full refund, you'll need to return your Pods within 30 days. A quick fix for overheating cable modems. It was a bit of an overkill for the Performance Internet plan I was on. You should expect overheating, which is normal for new technology devices. Hi, @hekride I am sorry that your pods are getting hot. A DOCSIS 3.0 modem, typically with no Wi-Fi access point, can be found for as low as $39-$59. If your router is hot to the touch, it could be a sign that a firmware update is needed. Comcast has decided to delay the implementation of data caps in the northeast part of the US. Regular Visitor • 5 Messages. 0. If your modem is overheating, set up a fan next to it and keep it (the fan) running all the time. Tags: modem overheating, repair internet connection. Order before , for delivery today. -. When the modem is laying flat there is no air circulation. Problem still persisted after his 'fix'. Modems ranging in price from $89 to $119 are mainly DOCSIS 3.0 compatible with many gateway features like WiFi access and telephony ports, while Comcast modems at the high end, from $129 to $189 . So I unplugged this for about 10 minutes until it cooled off. Professor Randy says: When dealing with Internet connectivity problems, consider an overheated modem or one in need of "power cycling". So, ensure that the device is placed in a position that allows proper airflow. Regardless of which internet service provider you choose, you'll have to now how to identify the best of the best, and the best modems for Comcast enable efficient speeds at a reasonable price.. If your router is hot to the touch, it could be a sign that a firmware update is needed. 2:37 pm on September 2nd, 2010 1. Comcast does not show outages in the San Jose area. Internet. the cable company isn't exactly admitting this as yet , but as more people get in on the 3m line speed it is going to become an issue. Purchase before 4pm for same day delivery! I can imagine how concerning it is to have a piece of equipment that is overheating to the point it is generating puffs of smoke! When the Xfinity cable box keeps rebooting the most likely causes are overheating or signal issues, or power-related problems. Here's how I got Comcast to disable the WiFi radios completely. After trying the obvious things like power cycling all networking devices, I noticed the cable modem was quite hot. 1 - 9 of 9 Posts. The rack mounted device overheats in about 30 minutes streaming over wifi, but doesn't overheat when used as a cable card device. A few of their local technicians are well skilled, hard working, and willing to be honest about what is really occurring to adversely impact Comcast's service in this neighborhood. vcs3. I had the exact same experience — one summer I had to do a lot of telecommuting (kid off from school . The rack mounted device overheats in about 30 minutes streaming over wifi, but doesn't overheat when used as a cable card device. Find out more about buying and using your own Internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway. Comcast's inability to solve the ongoing issues with connectivity and speed amaze me. When the Xfinity cable box keeps rebooting the most likely causes are overheating or signal issues, or power-related problems. I set up some wire shelving and have a box fan directly underneath the modem keeping it cool. I upgraded my modem yesterday, a painful experience because the app process didn't work, and it is a [Edited: "Language"] rage-filled nightmare getting any live person on the phone from Comcast these days. If that doesn't do the trick, you might need to add a cooling element—especially if you're working it hard. Cable boxes that get too hot, that lose signal, or that experience a power surge, for example, can reboot without warning. to buy their modem, that might be a route for you to go as well to insure you get the modem you want. Cool It Down the Easy Way. I had the exact same experience — one summer I had to do a lot of telecommuting (kid off from school . Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi - our . Option 1: Make Sure Your Router Isn't Overheating. Possibly unnecessary story, tl;dr at the bottom I recently purchased a refurbished Arris SBG6700-AC modem/router/wireless ap to replace the comcast one that I've been renting. XB6-T overheating very badly. Firewall rules and running a P2P client push a . Comcast also has a very convenient service, with a bare minimum downtime, so even if things do go wrong at some point or another, rest assured, it will be up in no time and brings you into the loop of one of the fast internet speeds that you can access, right away. I'm having strange issues with my Xfi Gateway. However during extended periods of high traffic it . Best wishes, Randy Knowles. Cool It Down the Easy Way. Larisa P. Hidalgo 10:13 pm on March 23rd, 2017 5. If that doesn't do the trick, you might need to add a cooling element—especially if you're working it hard. SVortex 5:32 pm on November 13th, 2017 6. All the guy did was replace the ethernet cable and replace the tip of the coaxial cable. Keep in mind there are advantages to using an Xfinity Wireless Gateway, including access to value-added services such as xFi - our . However during extended periods of high traffic it . Integrated WiFi: A lot of cable modems have begun to blur the line between modems and routers, offering "all-in-one" devices that do the work of both the cable modem (making the internet available to wired devices) and a wireless router (setting up a WiFi network). So, selecting the best modem for Comcast Xfinity is crucial for the desired output. Installation went fine, it activated, is receiving, everything works. This is quite a jump from their previous speed cap of 2M . However, regions that already have data caps will keep them, leaving the rest of the country to worry about how much internet they're using. After trying the obvious things like power cycling all networking devices, I noticed the cable modem was quite hot. Firewall rules and running a P2P client push a . Anyway, the technician was patient and tested the hot drop from the tap, and eventually, he decided that the DOCSIS 3.1 signal was bad. Sun, Nov 22, 2020 9:00 PM. Hi! There's definitely some difference in the way the modem reports errors and what is reported back to Comcast. I have my . Find out more about buying and using your own Internet equipment (cable modem/gateway) instead of renting an Xfinity Wireless Gateway. Your Home Network. Will turning off our modem when not in use help to prevent it from overheating? rc0. vcs3. This is about the easiest solution to the problem, so it should be your first go-to step. Call Comcast and explain that you need to be transferred to one of the following because you would like to fully disable the WiFi radios on your modem: Tier 2 Tech Support/Tier 3 Tech Support/IP Team/Business Team. In a suburban block of flats, this is a bad thing, because that means one has access to only one Internet service provider, because the tenant-owners' association, as a whole, will be too cheap or ignorant to connect to the free-market fibre grid in addition to cable. 0. Having intermittent internet connection issues. Every now and then I can get the thing to work for a bit and then it randomly doesn't have service, but still is connected to all my devices. 08-09-2019 11:03 AM. Pods can be exchanged within one year under the hardware warranty. I'll explain it as I explained to my customers. The willingness of a few of their employees to defend this company is amusing. -. Professor Randy says: When dealing with Internet connectivity problems, consider an overheated modem or one in need of "power cycling". Get your router out of hot, enclosed spaces, raise it . In a suburban block of flats, this is a bad thing, because that means one has access to only one Internet service provider, because the tenant-owners' association, as a whole, will be too cheap or ignorant to connect to the free-market fibre grid in addition to cable. Using Approved Third-Party Equipment for Xfinity Internet and Xfinity Voice. It has help. 1 - 9 of 9 Posts. Regular Visitor • 5 Messages. Recently, on a daily basis, the XB6-T overheats so badly to a point that the entire network shuts off and it just blinks amber while . Generally, you want router temperature below 90 degrees Fahrenheit. This box runs really hot, even in standby mode. The vents are on the sides. In total, 12 states, one district, and parts of two states in the US will avoid data caps until 2023 (or . The one that sits in open air can run wifi for 1-2 hours before it overheats. Modems aren't necessarily cheap but are nevertheless a necessity in the modern age. The plastic casing around the box is designed like a heat sink to give off more heat and all. If you have VOIP lines and a lot of Internet traffic going through the overheating causes damage to some . 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